Error:\nCannot connect TRF DW1655 buring w/Shrink

I guess I should have posted this here instead of the newbie forum.

Just got our BenQ DW1655, installed, Qsuite downloaded and working, booktype set, Nero updated to 6.6, ASPI layer installed.

Tried to burn a file off of the HD (used DVD Fab Decrypter to rip to) using Shrink on the new burner and got an error code. Can anyone point me in the right direction.

TIA