Error code 21 or 1117

when I run Intel test Ann error occurred while searching for files on data cd/dvd
error 1117 -corrupted or error 21 -blank cd/dvd.
In device manager all look fine for dvd/cd -rom drives but wizard find new hardwer that is unknown. Any toughts. I run Disc info1.6.1 where drive region status LOCK DETECTED

What is your drive?