Error code 116

I am so frustrated because I am unable to come up with an answer to fix my burning problem. I have spent hours looking over this forum for answers but I have only found explanations as to what the code means but not how to fix it!

I am using Verbatim-R 16X media and have always used the same media in the past without any problems. I have a new burner (LG) and it has burned numerous dvd’s over the last month. I only started getting these messages last night. I did update to the new version 3.2.1 today but that did not help?

I am hoping that someone can tell me how to fix this problem? I have sent a request for technical support but I was wanting to try and fix this now rather than 1-2 days from now. :doh:

Anyway, I will post my log information in hopes that someone here can maybe give me some suggestions? Thanks in advance and I apologize for the lengthy post…I’m a newbie and also a chatter box :o :bigsmile:

15/10/2007 11:34:36 AM info ******************** Report session closed *********************
15/10/2007 11:27:37 AM info Current Drive selected : 1:0:0 - HL-DT-ST DVD-RAM GSA-H55L 1.02 [E] (Ide)
15/10/2007 11:27:37 AM info Using Patin-Couffin driver Version 1.37, Internal revision 37 - Async. Access mode
15/10/2007 11:27:37 AM info User default language : 4105 (0x1009h) - English (Canadian)
15/10/2007 11:27:37 AM info System default language : 1033 (0x0409h) - English (United States)
15/10/2007 11:27:37 AM info DLL Version 2.1.3.324
15/10/2007 11:27:37 AM info DLL C:\Program Files\DVDFab Platinum 3\vso_hwe.dll
15/10/2007 11:27:37 AM info Version 3, 2, 1, 0
15/10/2007 11:27:37 AM info ExeName : “C:\Program Files\DVDFab Platinum 3\DVDFabPlatinum.exe”
15/10/2007 11:27:37 AM info OS : Microsoft Windows XP Professional Service Pack 2 (Build 2600)
15/10/2007 11:27:37 AM info ******************** Report session started ********************

15/10/2007 11:27:37 AM info Current Drive selected : 1:0:0 - HL-DT-ST DVD-RAM GSA-H55L 1.02 [E] (Ide)
15/10/2007 11:27:37 AM info Using Patin-Couffin driver Version 1.37, Internal revision 37 - Async. Access mode
15/10/2007 11:27:37 AM info User default language : 4105 (0x1009h) - English (Canadian)
15/10/2007 11:27:37 AM info System default language : 1033 (0x0409h) - English (United States)
15/10/2007 11:27:37 AM info DLL Version 2.1.3.324
15/10/2007 11:27:37 AM info DLL C:\Program Files\DVDFab Platinum 3\vso_hwe.dll
15/10/2007 11:27:37 AM info Version 3, 2, 1, 0
15/10/2007 11:27:37 AM info ExeName : “C:\Program Files\DVDFab Platinum 3\DVDFabPlatinum.exe”
15/10/2007 11:27:37 AM info OS : Microsoft Windows XP Professional Service Pack 2 (Build 2600)
15/10/2007 11:27:37 AM info ******************** Report session started ********************

15/10/2007 9:29:08 AM info ******************** Report session closed *********************
15/10/2007 9:28:40 AM info Current Drive selected : 1:0:0 - HL-DT-ST DVD-RAM GSA-H55L 1.02 [E] (Ide)
15/10/2007 9:28:40 AM info Using Patin-Couffin driver Version 1.37, Internal revision 37 - Async. Access mode
15/10/2007 9:28:40 AM info User default language : 4105 (0x1009h) - English (Canadian)
15/10/2007 9:28:40 AM info System default language : 1033 (0x0409h) - English (United States)
15/10/2007 9:28:40 AM info DLL Version 2.1.3.324
15/10/2007 9:28:40 AM info DLL C:\Program Files\DVDFab Platinum 3\vso_hwe.dll
15/10/2007 9:28:40 AM info Version 3, 2, 1, 0
15/10/2007 9:28:40 AM info ExeName : “C:\Program Files\DVDFab Platinum 3\DVDFabPlatinum.exe”
15/10/2007 9:28:40 AM info OS : Microsoft Windows XP Professional Service Pack 2 (Build 2600)
15/10/2007 9:28:40 AM info ******************** Report session started ********************

15/10/2007 9:28:40 AM info Current Drive selected : 1:0:0 - HL-DT-ST DVD-RAM GSA-H55L 1.02 [E] (Ide)
15/10/2007 9:28:40 AM info Using Patin-Couffin driver Version 1.37, Internal revision 37 - Async. Access mode
15/10/2007 9:28:40 AM info User default language : 4105 (0x1009h) - English (Canadian)
15/10/2007 9:28:40 AM info System default language : 1033 (0x0409h) - English (United States)
15/10/2007 9:28:40 AM info DLL Version 2.1.3.324
15/10/2007 9:28:40 AM info DLL C:\Program Files\DVDFab Platinum 3\vso_hwe.dll
15/10/2007 9:28:40 AM info Version 3, 2, 1, 0
15/10/2007 9:28:40 AM info ExeName : “C:\Program Files\DVDFab Platinum 3\DVDFabPlatinum.exe”
15/10/2007 9:28:40 AM info OS : Microsoft Windows XP Professional Service Pack 2 (Build 2600)
15/10/2007 9:28:40 AM info ******************** Report session started ********************

15/10/2007 9:20:16 AM info ******************** Report session closed *********************
15/10/2007 9:18:16 AM info Current Drive selected : 1:0:0 - HL-DT-ST DVD-RAM GSA-H55L 1.02 [E] (Ide)
15/10/2007 9:18:16 AM info Using Patin-Couffin driver Version 1.37, Internal revision 37 - Async. Access mode
15/10/2007 9:18:16 AM info User default language : 4105 (0x1009h) - English (Canadian)
15/10/2007 9:18:16 AM info System default language : 1033 (0x0409h) - English (United States)
15/10/2007 9:18:16 AM info DLL Version 2.0.23.275
15/10/2007 9:18:16 AM info DLL C:\Program Files\DVDFab Platinum 3\vso_hwe.dll
15/10/2007 9:18:16 AM info Version 3, 0, 5, 0
15/10/2007 9:18:16 AM info ExeName : “C:\Program Files\DVDFab Platinum 3\DVDFabPlatinum.exe”
15/10/2007 9:18:16 AM info OS : Microsoft Windows XP Professional Service Pack 2 (Build 2600)
15/10/2007 9:18:16 AM info ******************** Report session started ********************

15/10/2007 9:18:16 AM info Current Drive selected : 1:0:0 - HL-DT-ST DVD-RAM GSA-H55L 1.02 [E] (Ide)
15/10/2007 9:18:16 AM info Using Patin-Couffin driver Version 1.37, Internal revision 37 - Async. Access mode
15/10/2007 9:18:16 AM info User default language : 4105 (0x1009h) - English (Canadian)
15/10/2007 9:18:16 AM info System default language : 1033 (0x0409h) - English (United States)
15/10/2007 9:18:16 AM info DLL Version 2.0.23.275
15/10/2007 9:18:16 AM info DLL C:\Program Files\DVDFab Platinum 3\vso_hwe.dll
15/10/2007 9:18:16 AM info Version 3, 0, 5, 0
15/10/2007 9:18:16 AM info ExeName : “C:\Program Files\DVDFab Platinum 3\DVDFabPlatinum.exe”
15/10/2007 9:18:16 AM info OS : Microsoft Windows XP Professional Service Pack 2 (Build 2600)
15/10/2007 9:18:16 AM info ******************** Report session started ********************

15/10/2007 9:10:36 AM info ******************** Report session closed *********************
15/10/2007 9:10:00 AM info Media removed. Burning layer not ready to write
15/10/2007 9:08:48 AM info New media inserted. Burning layer is ready to write
15/10/2007 9:05:54 AM info Media removed. Burning layer not ready to write
15/10/2007 9:05:49 AM error Write error at 1858800 (16) - Code 03 02 00 [Medium error, Unable to seek the requested position]
15/10/2007 9:01:55 AM info Lead-in burning time (mS) 9777
15/10/2007 9:01:45 AM info Write started 2190528 sectors to write
15/10/2007 9:01:45 AM info Init success: DVD-R packet writing
15/10/2007 9:01:45 AM info Writing speed requested x20.0, effective x20.0
15/10/2007 9:01:45 AM info Available write speed: 20x, 20x, 16x, 12x, 8x, 4x
15/10/2007 9:01:45 AM info Media ID: MCC 03RG20
15/10/2007 9:01:45 AM info DMA Enabled
15/10/2007 9:01:45 AM info Scanned files #9, folder #2 - total size 4485095424 b. (4.18 Gb.)
15/10/2007 9:01:45 AM info Inserted media type : DVD-R
15/10/2007 9:01:45 AM info Write started
15/10/2007 8:51:23 AM info New media inserted. Burning layer is ready to write
15/10/2007 8:51:22 AM info Compatible media types : DVD-R, DVD-RW Seq., DVD-RW RO, DVDRAM, DVD+R, DVD+RW, CD-R, CD-RW, DL DVD+R, DL DVD-R
15/10/2007 8:51:22 AM info New Drive selected : 1:0:0 - HL-DT-ST DVD-RAM GSA-H55L 1.02 [E] (Ide)
15/10/2007 8:49:03 AM info New media inserted. Burning layer is ready to write
15/10/2007 8:48:37 AM info Media removed. Burning layer not ready to write
15/10/2007 8:48:29 AM info New media inserted. Burning layer is ready to write
15/10/2007 8:48:27 AM info Current Drive selected : 1:0:0 - HL-DT-ST DVD-RAM GSA-H55L 1.02 [E] (Ide)
15/10/2007 8:48:27 AM info Using Patin-Couffin driver Version 1.37, Internal revision 37 - Async. Access mode
15/10/2007 8:48:27 AM info User default language : 4105 (0x1009h) - English (Canadian)
15/10/2007 8:48:27 AM info System default language : 1033 (0x0409h) - English (United States)
15/10/2007 8:48:27 AM info DLL Version 2.0.23.275
15/10/2007 8:48:27 AM info DLL C:\Program Files\DVDFab Platinum 3\vso_hwe.dll
15/10/2007 8:48:27 AM info Version 3, 0, 5, 0
15/10/2007 8:48:27 AM info ExeName : “C:\Program Files\DVDFab Platinum 3\DVDFabPlatinum.exe”
15/10/2007 8:48:27 AM info OS : Microsoft Windows XP Professional Service Pack 2 (Build 2600)
15/10/2007 8:48:27 AM info ******************** Report session started ********************

15/10/2007 9:10:00 AM info Media removed. Burning layer not ready to write
15/10/2007 9:08:48 AM info New media inserted. Burning layer is ready to write
15/10/2007 9:05:54 AM info Media removed. Burning layer not ready to write
15/10/2007 9:05:49 AM error Write error at 1858800 (16) - Code 03 02 00 [Medium error, Unable to seek the requested position]
15/10/2007 9:01:55 AM info Lead-in burning time (mS) 9777
15/10/2007 9:01:45 AM info Write started 2190528 sectors to write
15/10/2007 9:01:45 AM info Init success: DVD-R packet writing
15/10/2007 9:01:45 AM info Writing speed requested x20.0, effective x20.0
15/10/2007 9:01:45 AM info Available write speed: 20x, 20x, 16x, 12x, 8x, 4x
15/10/2007 9:01:45 AM info Media ID: MCC 03RG20
15/10/2007 9:01:45 AM info DMA Enabled
15/10/2007 9:01:45 AM info Scanned files #9, folder #2 - total size 4485095424 b. (4.18 Gb.)
15/10/2007 9:01:45 AM info Inserted media type : DVD-R
15/10/2007 9:01:45 AM info Write started
15/10/2007 8:51:23 AM info New media inserted. Burning layer is ready to write
15/10/2007 8:51:22 AM info Compatible media types : DVD-R, DVD-RW Seq., DVD-RW RO, DVDRAM, DVD+R, DVD+RW, CD-R, CD-RW, DL DVD+R, DL DVD-R
15/10/2007 8:51:22 AM info New Drive selected : 1:0:0 - HL-DT-ST DVD-RAM GSA-H55L 1.02 [E] (Ide)
15/10/2007 8:49:03 AM info New media inserted. Burning layer is ready to write
15/10/2007 8:48:37 AM info Media removed. Burning layer not ready to write
15/10/2007 8:48:29 AM info New media inserted. Burning layer is ready to write
15/10/2007 8:48:27 AM info Current Drive selected : 1:0:0 - HL-DT-ST DVD-RAM GSA-H55L 1.02 [E] (Ide)
15/10/2007 8:48:27 AM info Using Patin-Couffin driver Version 1.37, Internal revision 37 - Async. Access mode
15/10/2007 8:48:27 AM info User default language : 4105 (0x1009h) - English (Canadian)
15/10/2007 8:48:27 AM info System default language : 1033 (0x0409h) - English (United States)
15/10/2007 8:48:27 AM info DLL Version 2.0.23.275
15/10/2007 8:48:27 AM info DLL C:\Program Files\DVDFab Platinum 3\vso_hwe.dll
15/10/2007 8:48:27 AM info Version 3, 0, 5, 0
15/10/2007 8:48:27 AM info ExeName : “C:\Program Files\DVDFab Platinum 3\DVDFabPlatinum.exe”
15/10/2007 8:48:27 AM info OS : Microsoft Windows XP Professional Service Pack 2 (Build 2600)
15/10/2007 8:48:27 AM info ******************** Report session started ********************

15/10/2007 8:45:17 AM info ******************** Report session closed *********************
15/10/2007 8:45:05 AM info New media inserted. Burning layer is ready to write
15/10/2007 8:45:03 AM info Current Drive selected : 1:0:0 - HL-DT-ST DVD-RAM GSA-H55L 1.02 [E] (Ide)
15/10/2007 8:45:03 AM info Using Patin-Couffin driver Version 1.37, Internal revision 37 - Async. Access mode
15/10/2007 8:45:03 AM info User default language : 4105 (0x1009h) - English (Canadian)
15/10/2007 8:45:03 AM info System default language : 1033 (0x0409h) - English (United States)
15/10/2007 8:45:03 AM info DLL Version 2.0.23.275
15/10/2007 8:45:03 AM info DLL C:\Program Files\DVDFab Platinum 3\vso_hwe.dll
15/10/2007 8:45:03 AM info Version 3, 0, 5, 0
15/10/2007 8:45:03 AM info ExeName : “C:\Program Files\DVDFab Platinum 3\DVDFabPlatinum.exe”
15/10/2007 8:45:03 AM info OS : Microsoft Windows XP Professional Service Pack 2 (Build 2600)
15/10/2007 8:45:03 AM info ******************** Report session started ********************

15/10/2007 8:45:05 AM info New media inserted. Burning layer is ready to write
15/10/2007 8:45:03 AM info Current Drive selected : 1:0:0 - HL-DT-ST DVD-RAM GSA-H55L 1.02 [E] (Ide)
15/10/2007 8:45:03 AM info Using Patin-Couffin driver Version 1.37, Internal revision 37 - Async. Access mode
15/10/2007 8:45:03 AM info User default language : 4105 (0x1009h) - English (Canadian)
15/10/2007 8:45:03 AM info System default language : 1033 (0x0409h) - English (United States)
15/10/2007 8:45:03 AM info DLL Version 2.0.23.275
15/10/2007 8:45:03 AM info DLL C:\Program Files\DVDFab Platinum 3\vso_hwe.dll
15/10/2007 8:45:03 AM info Version 3, 0, 5, 0
15/10/2007 8:45:03 AM info ExeName : “C:\Program Files\DVDFab Platinum 3\DVDFabPlatinum.exe”
15/10/2007 8:45:03 AM info OS : Microsoft Windows XP Professional Service Pack 2 (Build 2600)
15/10/2007 8:45:03 AM info ******************** Report session started ********************

15/10/2007 8:28:24 AM info ******************** Report session closed *********************
15/10/2007 8:28:20 AM info New media inserted. Burning layer is ready to write
15/10/2007 8:28:18 AM info Current Drive selected : 1:0:0 - HL-DT-ST DVD-RAM GSA-H55L 1.02 [E] (Ide)
15/10/2007 8:28:18 AM info Using Patin-Couffin driver Version 1.37, Internal revision 37 - Async. Access mode
15/10/2007 8:28:18 AM info User default language : 4105 (0x1009h) - English (Canadian)
15/10/2007 8:28:18 AM info System default language : 1033 (0x0409h) - English (United States)
15/10/2007 8:28:18 AM info DLL Version 2.0.23.275
15/10/2007 8:28:18 AM info DLL C:\Program Files\DVDFab Platinum 3\vso_hwe.dll
15/10/2007 8:28:18 AM info Version 3, 0, 5, 0
15/10/2007 8:28:18 AM info ExeName : “C:\Program Files\DVDFab Platinum 3\DVDFabPlatinum.exe”
15/10/2007 8:28:18 AM info OS : Microsoft Windows XP Professional Service Pack 2 (Build 2600)
15/10/2007 8:28:18 AM info ******************** Report session started ********************

15/10/2007 8:28:20 AM info New media inserted. Burning layer is ready to write
15/10/2007 8:28:18 AM info Current Drive selected : 1:0:0 - HL-DT-ST DVD-RAM GSA-H55L 1.02 [E] (Ide)
15/10/2007 8:28:18 AM info Using Patin-Couffin driver Version 1.37, Internal revision 37 - Async. Access mode
15/10/2007 8:28:18 AM info User default language : 4105 (0x1009h) - English (Canadian)
15/10/2007 8:28:18 AM info System default language : 1033 (0x0409h) - English (United States)
15/10/2007 8:28:18 AM info DLL Version 2.0.23.275
15/10/2007 8:28:18 AM info DLL C:\Program Files\DVDFab Platinum 3\vso_hwe.dll
15/10/2007 8:28:18 AM info Version 3, 0, 5, 0
15/10/2007 8:28:18 AM info ExeName : “C:\Program Files\DVDFab Platinum 3\DVDFabPlatinum.exe”
15/10/2007 8:28:18 AM info OS : Microsoft Windows XP Professional Service Pack 2 (Build 2600)
15/10/2007 8:28:18 AM info ******************** Report session started ********************

15/10/2007 8:28:10 AM info ******************** Report session closed *********************
15/10/2007 8:28:10 AM error 1 - 0x00000001
15/10/2007 8:28:10 AM error 0 - 0x00000000
15/10/2007 8:28:10 AM error Number of parameters 2
15/10/2007 8:28:10 AM error Continuable Exception 0xC0000005 [ACCESS VIOLATION] raised at address 0x002D0065
15/10/2007 8:26:47 AM info New media inserted. Burning layer is ready to write
15/10/2007 8:26:19 AM info Current Drive selected : 1:0:0 - HL-DT-ST DVD-RAM GSA-H55L 1.02 [E] (Ide)
15/10/2007 8:26:19 AM info Using Patin-Couffin driver Version 1.37, Internal revision 37 - Async. Access mode
15/10/2007 8:26:19 AM info User default language : 4105 (0x1009h) - English (Canadian)
15/10/2007 8:26:19 AM info System default language : 1033 (0x0409h) - English (United States)
15/10/2007 8:26:19 AM info DLL Version 2.0.23.275
15/10/2007 8:26:19 AM info DLL C:\Program Files\DVDFab Platinum 3\vso_hwe.dll
15/10/2007 8:26:19 AM info Version 3, 0, 5, 0
15/10/2007 8:26:19 AM info ExeName : “C:\Program Files\DVDFab Platinum 3\DVDFabPlatinum.exe”
15/10/2007 8:26:19 AM info OS : Microsoft Windows XP Professional Service Pack 2 (Build 2600)
15/10/2007 8:26:19 AM info ******************** Report session started ********************

15/10/2007 8:28:10 AM error 1 - 0x00000001
15/10/2007 8:28:10 AM error 0 - 0x00000000
15/10/2007 8:28:10 AM error Number of parameters 2
15/10/2007 8:28:10 AM error Continuable Exception 0xC0000005 [ACCESS VIOLATION] raised at address 0x002D0065
15/10/2007 8:26:47 AM info New media inserted. Burning layer is ready to write
15/10/2007 8:26:19 AM info Current Drive selected : 1:0:0 - HL-DT-ST DVD-RAM GSA-H55L 1.02 [E] (Ide)
15/10/2007 8:26:19 AM info Using Patin-Couffin driver Version 1.37, Internal revision 37 - Async. Access mode
15/10/2007 8:26:19 AM info User default language : 4105 (0x1009h) - English (Canadian)
15/10/2007 8:26:19 AM info System default language : 1033 (0x0409h) - English (United States)
15/10/2007 8:26:19 AM info DLL Version 2.0.23.275
15/10/2007 8:26:19 AM info DLL C:\Program Files\DVDFab Platinum 3\vso_hwe.dll
15/10/2007 8:26:19 AM info Version 3, 0, 5, 0
15/10/2007 8:26:19 AM info ExeName : “C:\Program Files\DVDFab Platinum 3\DVDFabPlatinum.exe”
15/10/2007 8:26:19 AM info OS : Microsoft Windows XP Professional Service Pack 2 (Build 2600)
15/10/2007 8:26:19 AM info ******************** Report session started ********************

14/10/2007 11:01:17 PM info ******************** Report session closed *********************
14/10/2007 10:43:35 PM info Media removed. Burning layer not ready to write
14/10/2007 10:43:27 PM error Write error at 1858832 (16) - Code 04 09 03 [HW error, Spindle servo failure]
14/10/2007 10:39:33 PM info Lead-in burning time (mS) 9925
14/10/2007 10:39:23 PM info Write started 2200784 sectors to write
14/10/2007 10:39:23 PM info Init success: DVD-R packet writing
14/10/2007 10:39:23 PM info Writing speed requested x20.0, effective x20.0
14/10/2007 10:39:22 PM info Available write speed: 20x, 20x, 16x, 12x, 8x, 4x
14/10/2007 10:39:22 PM info Media ID: MCC 03RG20
14/10/2007 10:39:22 PM info DMA Enabled
14/10/2007 10:39:22 PM info Scanned files #37, folder #2 - total size 4506044416 b. (4.2 Gb.)
14/10/2007 10:39:22 PM info Inserted media type : DVD-R
14/10/2007 10:39:22 PM info Write started
14/10/2007 10:22:32 PM info New media inserted. Burning layer is ready to write
14/10/2007 10:22:32 PM info Compatible media types : DVD-R, DVD-RW Seq., DVD-RW RO, DVDRAM, DVD+R, DVD+RW, CD-R, CD-RW, DL DVD+R, DL DVD-R
14/10/2007 10:22:32 PM info New Drive selected : 1:0:0 - HL-DT-ST DVD-RAM GSA-H55L 1.02 [E] (Ide)
14/10/2007 10:22:10 PM info New media inserted. Burning layer is ready to write
14/10/2007 10:21:35 PM info Current Drive selected : 1:0:0 - HL-DT-ST DVD-RAM GSA-H55L 1.02 [E] (Ide)
14/10/2007 10:21:35 PM info Using Patin-Couffin driver Version 1.37, Internal revision 37 - Async. Access mode
14/10/2007 10:21:35 PM info User default language : 4105 (0x1009h) - English (Canadian)
14/10/2007 10:21:35 PM info System default language : 1033 (0x0409h) - English (United States)
14/10/2007 10:21:35 PM info DLL Version 2.0.23.275
14/10/2007 10:21:35 PM info DLL C:\Program Files\DVDFab Platinum 3\vso_hwe.dll
14/10/2007 10:21:34 PM info Version 3, 0, 5, 0
14/10/2007 10:21:34 PM info ExeName : “C:\Program Files\DVDFab Platinum 3\DVDFabPlatinum.exe”
14/10/2007 10:21:34 PM info OS : Microsoft Windows XP Professional Service Pack 2 (Build 2600)
14/10/2007 10:21:34 PM info ******************** Report session started ********************

14/10/2007 10:43:35 PM info Media removed. Burning layer not ready to write
14/10/2007 10:43:27 PM error Write error at 1858832 (16) - Code 04 09 03 [HW error, Spindle servo failure]
14/10/2007 10:39:33 PM info Lead-in burning time (mS) 9925
14/10/2007 10:39:23 PM info Write started 2200784 sectors to write
14/10/2007 10:39:23 PM info Init success: DVD-R packet writing
14/10/2007 10:39:23 PM info Writing speed requested x20.0, effective x20.0
14/10/2007 10:39:22 PM info Available write speed: 20x, 20x, 16x, 12x, 8x, 4x
14/10/2007 10:39:22 PM info Media ID: MCC 03RG20
14/10/2007 10:39:22 PM info DMA Enabled
14/10/2007 10:39:22 PM info Scanned files #37, folder #2 - total size 4506044416 b. (4.2 Gb.)
14/10/2007 10:39:22 PM info Inserted media type : DVD-R
14/10/2007 10:39:22 PM info Write started
14/10/2007 10:22:32 PM info New media inserted. Burning layer is ready to write
14/10/2007 10:22:32 PM info Compatible media types : DVD-R, DVD-RW Seq., DVD-RW RO, DVDRAM, DVD+R, DVD+RW, CD-R, CD-RW, DL DVD+R, DL DVD-R
14/10/2007 10:22:32 PM info New Drive selected : 1:0:0 - HL-DT-ST DVD-RAM GSA-H55L 1.02 [E] (Ide)
14/10/2007 10:22:10 PM info New media inserted. Burning layer is ready to write
14/10/2007 10:21:35 PM info Current Drive selected : 1:0:0 - HL-DT-ST DVD-RAM GSA-H55L 1.02 [E] (Ide)
14/10/2007 10:21:35 PM info Using Patin-Couffin driver Version 1.37, Internal revision 37 - Async. Access mode
14/10/2007 10:21:35 PM info User default language : 4105 (0x1009h) - English (Canadian)
14/10/2007 10:21:35 PM info System default language : 1033 (0x0409h) - English (United States)
14/10/2007 10:21:35 PM info DLL Version 2.0.23.275
14/10/2007 10:21:35 PM info DLL C:\Program Files\DVDFab Platinum 3\vso_hwe.dll
14/10/2007 10:21:34 PM info Version 3, 0, 5, 0
14/10/2007 10:21:34 PM info ExeName : “C:\Program Files\DVDFab Platinum 3\DVDFabPlatinum.exe”
14/10/2007 10:21:34 PM info OS : Microsoft Windows XP Professional Service Pack 2 (Build 2600)
14/10/2007 10:21:34 PM info ******************** Report session started ********************

14/10/2007 10:18:31 PM info ******************** Report session closed *********************
14/10/2007 9:34:00 PM info Media removed. Burning layer not ready to write
14/10/2007 9:33:56 PM error Write error at 1887248 (16) - Code 03 02 00 [Medium error, Unable to seek the requested position]
14/10/2007 9:29:59 PM info Lead-in burning time (mS) 9873
14/10/2007 9:29:49 PM info Write started 2202288 sectors to write
14/10/2007 9:29:49 PM info Init success: DVD-R packet writing
14/10/2007 9:29:49 PM info Writing speed requested x20.0, effective x20.0
14/10/2007 9:29:49 PM info Available write speed: 20x, 20x, 16x, 12x, 8x, 4x
14/10/2007 9:29:49 PM info Media ID: MCC 03RG20
14/10/2007 9:29:49 PM info DMA Enabled
14/10/2007 9:29:49 PM info Scanned files #28, folder #2 - total size 4509130752 b. (4.2 Gb.)
14/10/2007 9:29:49 PM info Inserted media type : DVD-R
14/10/2007 9:29:49 PM info Write started
14/10/2007 9:12:47 PM info New media inserted. Burning layer is ready to write
14/10/2007 8:37:21 PM info Media removed. Burning layer not ready to write
14/10/2007 8:37:16 PM error Write error at 1880416 (16) - Code 04 09 03 [HW error, Spindle servo failure]
14/10/2007 8:33:20 PM info Lead-in burning time (mS) 10142
14/10/2007 8:33:09 PM info Write started 2202288 sectors to write
14/10/2007 8:33:09 PM info Init success: DVD-R packet writing
14/10/2007 8:33:09 PM info Writing speed requested x20.0, effective x20.0
14/10/2007 8:33:09 PM info Available write speed: 20x, 20x, 16x, 12x, 8x, 4x
14/10/2007 8:33:09 PM info Media ID: MCC 03RG20
14/10/2007 8:33:09 PM info DMA Enabled
14/10/2007 8:33:09 PM info Scanned files #28, folder #2 - total size 4509130752 b. (4.2 Gb.)
14/10/2007 8:33:09 PM info Inserted media type : DVD-R
14/10/2007 8:33:09 PM info Write started
14/10/2007 8:16:13 PM info New media inserted. Burning layer is ready to write
14/10/2007 8:16:13 PM info Compatible media types : DVD-R, DVD-RW Seq., DVD-RW RO, DVDRAM, DVD+R, DVD+RW, CD-R, CD-RW, DL DVD+R, DL DVD-R
14/10/2007 8:16:13 PM info New Drive selected : 1:0:0 - HL-DT-ST DVD-RAM GSA-H55L 1.02 [E] (Ide)
14/10/2007 8:15:29 PM info New media inserted. Burning layer is ready to write
14/10/2007 8:14:41 PM info Current Drive selected : 1:0:0 - HL-DT-ST DVD-RAM GSA-H55L 1.02 [E] (Ide)
14/10/2007 8:14:41 PM info Using Patin-Couffin driver Version 1.37, Internal revision 37 - Async. Access mode
14/10/2007 8:14:41 PM info User default language : 4105 (0x1009h) - English (Canadian)
14/10/2007 8:14:41 PM info System default language : 1033 (0x0409h) - English (United States)
14/10/2007 8:14:41 PM info DLL Version 2.0.23.275
14/10/2007 8:14:41 PM info DLL C:\Program Files\DVDFab Platinum 3\vso_hwe.dll
14/10/2007 8:14:41 PM info Version 3, 0, 5, 0
14/10/2007 8:14:41 PM info ExeName : “C:\Program Files\DVDFab Platinum 3\DVDFabPlatinum.exe”
14/10/2007 8:14:41 PM info OS : Microsoft Windows XP Professional Service Pack 2 (Build 2600)
14/10/2007 8:14:41 PM info ******************** Report session started ********************

14/10/2007 9:34:00 PM info Media removed. Burning layer not ready to write
14/10/2007 9:33:56 PM error Write error at 1887248 (16) - Code 03 02 00 [Medium error, Unable to seek the requested position]
14/10/2007 9:29:59 PM info Lead-in burning time (mS) 9873
14/10/2007 9:29:49 PM info Write started 2202288 sectors to write
14/10/2007 9:29:49 PM info Init success: DVD-R packet writing
14/10/2007 9:29:49 PM info Writing speed requested x20.0, effective x20.0
14/10/2007 9:29:49 PM info Available write speed: 20x, 20x, 16x, 12x, 8x, 4x
14/10/2007 9:29:49 PM info Media ID: MCC 03RG20
14/10/2007 9:29:49 PM info DMA Enabled
14/10/2007 9:29:49 PM info Scanned files #28, folder #2 - total size 4509130752 b. (4.2 Gb.)
14/10/2007 9:29:49 PM info Inserted media type : DVD-R
14/10/2007 9:29:49 PM info Write started
14/10/2007 9:12:47 PM info New media inserted. Burning layer is ready to write
14/10/2007 8:37:21 PM info Media removed. Burning layer not ready to write
14/10/2007 8:37:16 PM error Write error at 1880416 (16) - Code 04 09 03 [HW error, Spindle servo failure]
14/10/2007 8:33:20 PM info Lead-in burning time (mS) 10142
14/10/2007 8:33:09 PM info Write started 2202288 sectors to write
14/10/2007 8:33:09 PM info Init success: DVD-R packet writing
14/10/2007 8:33:09 PM info Writing speed requested x20.0, effective x20.0
14/10/2007 8:33:09 PM info Available write speed: 20x, 20x, 16x, 12x, 8x, 4x
14/10/2007 8:33:09 PM info Media ID: MCC 03RG20
14/10/2007 8:33:09 PM info DMA Enabled
14/10/2007 8:33:09 PM info Scanned files #28, folder #2 - total size 4509130752 b. (4.2 Gb.)
14/10/2007 8:33:09 PM info Inserted media type : DVD-R
14/10/2007 8:33:09 PM info Write started
14/10/2007 8:16:13 PM info New media inserted. Burning layer is ready to write
14/10/2007 8:16:13 PM info Compatible media types : DVD-R, DVD-RW Seq., DVD-RW RO, DVDRAM, DVD+R, DVD+RW, CD-R, CD-RW, DL DVD+R, DL DVD-R
14/10/2007 8:16:13 PM info New Drive selected : 1:0:0 - HL-DT-ST DVD-RAM GSA-H55L 1.02 [E] (Ide)
14/10/2007 8:15:29 PM info New media inserted. Burning layer is ready to write
14/10/2007 8:14:41 PM info Current Drive selected : 1:0:0 - HL-DT-ST DVD-RAM GSA-H55L 1.02 [E] (Ide)
14/10/2007 8:14:41 PM info Using Patin-Couffin driver Version 1.37, Internal revision 37 - Async. Access mode
14/10/2007 8:14:41 PM info User default language : 4105 (0x1009h) - English (Canadian)
14/10/2007 8:14:41 PM info System default language : 1033 (0x0409h) - English (United States)
14/10/2007 8:14:41 PM info DLL Version 2.0.23.275
14/10/2007 8:14:41 PM info DLL C:\Program Files\DVDFab Platinum 3\vso_hwe.dll
14/10/2007 8:14:41 PM info Version 3, 0, 5, 0
14/10/2007 8:14:41 PM info ExeName : “C:\Program Files\DVDFab Platinum 3\DVDFabPlatinum.exe”
14/10/2007 8:14:41 PM info OS : Microsoft Windows XP Professional Service Pack 2 (Build 2600)
14/10/2007 8:14:41 PM info ******************** Report session started ********************

Try SAO instead of Packet writing and slow down your burning speed to around 8X as trying to burn at 20X is way to fast

:bow: Thank You!!! I tried what you said and it worked!!! I can’t understand why I have not had this problem before? Anyway, it also seemed to help when I changed over to HP medium??! But, as soon as I went back to the Verbatim the error code 116 came up again and the burn failed. I have gone through 8 dvds today! YIKES.
Thanks again :slight_smile:

I don’t know if this will help or not but with these setting I have never had any problems so you might want to try these
My DVDFAB Platinum Settings Which Work Great For Me
Read
I/O Mode: Auto
Check: Ask Retry/Ignore/Abort When Reading Error
Retry: 5 Times
Skip Sectors After Reading Error: 32
Cache Control: Check Enable Read Ahead

Write
Write: Burning Engine VSO
Write Speed: 4X or 8X ( I use Verbatim 16X +R media writing at 8X or 12X)
DVD Writeable Media: DVD-5 Size 4472 ( less compression )
Write Type: SAO
Check Booktype To DVD-ROM ( only for DVD+R/RW Media )

Protection
Check Everything

Path Player
Enable Path Player when necessary

Hi bunyababy. It sounds like you may have a bad batch of Verb.'s on your hands. I always use Verbatim media without a single issue. I’ve gone through at least 300 Verb.'s in the last year. Now maxell and sony give my LG indegestion and heartburn,lol. I have a H22 18x burner. I guess you go with what works right. Happy burning and good luck bunyababy. ~ Mike

My PIO’s don’t like Sony media either Mike