Error Burning with Nero 6

emcdonalds 2004-12-20 19:04:37 UTC #1

This forum is great - it helps thousands of us out there on how to solve many hair tearing problems. Keep it up. Here's one more - I just got a new BenQ 16x DVD burner. But received error during 1st time copying DVD movie to a new DVD.

Error msg - long below. Christmas Wish - someone to help to solve . Cheers

Error file:
Nero Burning ROM

Windows XP 5.1
IA32
WinAspi: File 'Wnaspi32.dll': Ver=4.71 (0002), size=45056 bytes, created 07/17/2002 10:03:20 AM
ahead WinASPI: File 'I:\PROGRAM FILES\ahead
ero\Wnaspi32.dll': Ver=2.0.1.59, size=160016 bytes, cr
eated 06/17/2003 3:25:04 PM
Nero version: 6.0.0.11
Recorder: <BENQ DVD DD DW1620> Version: B7N9 - HA 1 TA 1 - 6.0.0.11
Adapter driver: <atapi> HA 1
Drive buffer : 2048kB
Bus Type : via Inquiry data (1) -> ATAPI, detected: ATAPI
Connected to MMC as unknown drive with class-nr : 1
Drive is autodetected - recorder class: Std. MMC recorder
CD-ROM: <BENQ DVD DD DW1620 >Version: B7N9 - HA 1 TA 1 - 6.0.0.11
Adapter driver: <atapi> HA 1
=== Scsi-Device-Map ===
DiskPeripheral : Maxtor 4D040H2 atapi Port 0 ID 0 DMA: On
DiskPeripheral : WDC WD1200JB-22GVA0 atapi Port 0 ID 1 DMA: On
CdRomPeripheral : SONY CD-RW CRX175A1 atapi Port 1 ID 0 DMA: On
CdRomPeripheral : BENQ DVD DD DW1620 atapi Port 1 ID 1 DMA: On
=======================
AutoRun : 1
Excluded drive IDs:
CmdQueuing : 1
CmdNotification: 2
WriteBufferSize: 74448896 (0) Byte
ShowDrvBufStat : 0
EraseSpeed : 0
BUFE : 0
Physical memory : 511MB (523760kB)
Free physical memory: 315MB (322652kB)
Memory in use : 38 %
Uncached PFiles: 0x0
Use Static Write Speed Table: 0
Use Inquiry : 1
Global Bus Type: default (0)
Check supported media : Disabled (0)
20.12.2004
===== Disc-Copy over image - 1st step : Copy to image ...
6:03:46 PM #1 Text 0 File Reader.cpp, Line 118
Reader running
6:03:46 PM #2 Text 0 File Writer.cpp, Line 127
Writer Image Recorder running
6:03:49 PM #3 Text 0 File DVDCopy.cpp, Line 173
Max -1 tracks of 1 allowed to copy
1: 0 - 2209640 = 2209640, TRM_DATA_MODE1, block size 2048, read opt 0 (no
read options)
6:03:49 PM #4 Text 0 File Burncd.cpp, Line 3173
Turn on Disc-at-once, using DVD media
6:03:49 PM #5 Text 0 File DlgWaitCD.cpp, Line 228
Last possible write address on media: 2147483646 (477218:35.21)
Last address to be written: 2209639 (491:01.64)
6:03:49 PM #6 Text 0 File DlgWaitCD.cpp, Line 233
Write in overburning mode: FALSE
6:03:49 PM #7 Text 0 File DlgWaitCD.cpp, Line 1722
Recorder: Image Recorder;
CD type reading failed
ATIP Data: ?
6:03:49 PM #8 Text 0 File ThreadedTransferInterface.cpp, Line 768
Setup items (after recorder preparation)
0: TRM_DATA_MODE1 (1 Data (mode 1))
Nero Report 1

Nero Burning ROM
2 indices, index0 (150) not provided
original disc pos #0 + 2209640 (2209640) = #2209640/491:1.65
not relocatable, disc pos for caching/writing not required/not required, no pat
ch infos
-> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 2209640 block
s [ Image Recorder ]

6:03:49 PM #9 Text 0 File ThreadedTransferInterface.cpp, Line 937
Prepare recorder [ Image Recorder ] for write in CUE-sheet-DAO
DAO infos:
==========
MCN: ""
TOCType: 0x00; Session Closed, disc fixated
Tracks 1 to 1:
1: TRM_DATA_MODE1, 2048/0x00, FilePos 0 307200 4525649920,
ISRC ""
DAO layout:
===========
_Start|___Track|Idx|RecDep|CtrlAdr
-150 | lead-in | 0 | 0x00 | 0x41
-150 | 1 | 0 | 0x00 | 0x41
0 | 1 | 1 | 0x00 | 0x41
2209640 | lead-out | 1 | 0x00 | 0x41
6:03:49 PM #10 Phase 120 File dlgbrnst.cpp, Line 1843
Creating the image for burning
6:03:49 PM #11 Text 0 File ThreadedTransferInterface.cpp, Line 2130
Verifying disc position of item 0 (not relocatable, no disc pos, no patch infos, or
ig at #0): write at #0
6:22:40 PM #12 Text 0 File WriterStatus.cpp, Line 113
< Image Recorder > start writing Lead-Out at LBA 2209640 (21B768h), lenght 0 bl
ocks
6:22:41 PM #13 Text 0 File ThreadedTransfer.cpp, Line 227
all writers idle, stopping conversion
6:22:41 PM #14 Phase 121 File dlgbrnst.cpp, Line 1843
Creating Image completed successfully
===== Disc-Copy over image - 2nd step : Burn the image ...
6:23:06 PM #1 Text 0 File Reader.cpp, Line 118
Reader running
6:23:06 PM #2 Text 0 File Writer.cpp, Line 127
Writer BENQ DVD DD DW1620 running
6:23:10 PM #3 IMAGEGEN -10 File ImageGen.cpp, Line 363
Image was written as DAO.
DAOI:
MediaCatalogNumber = ''
TocType = 0x00
Finalized = 1
First/Last Track = 1 / 1
1: ISRC = ''
Blocksize = 2048
TrackMode = 'TRM_DATA_MODE1'
TrackConfig = 0x00
First/Last Index = 0 / 1
Index0FilePos = 0, Index1FilePos = 307200, NextTrackFilePos = 230682624
CUES:
0: Ctrl=0x41 Trk= 0 (0x00) Index=00 RecDep=0x00 Start=954437:08.46 ( -150)
1: Ctrl=0x41 Trk= 1 (0x01) Index=00 RecDep=0x00 Start=954437:08.46 ( -150)
2: Ctrl=0x41 Trk= 1 (0x01) Index=01 RecDep=0x00 Start=00:00.00 ( 0)
3: Ctrl=0x41 Trk=110 (0xAA) Index=01 RecDep=0x00 Start=491:01.65 ( 2209640)
MTYP: Mediumtype = DVD (old format) (0x1C)
6:23:10 PM #4 Text 0 File Burncd.cpp, Line 3173
Turn on Disc-at-once, using DVD media
Nero Report 2

Nero Burning ROM
7:13:45 PM #5 Text 0 File DlgWaitCD.cpp, Line 228
Last possible write address on media: 2298495 (510:46.45)
Last address to be written: 2209639 (491:01.64)
7:13:45 PM #6 Text 0 File DlgWaitCD.cpp, Line 233
Write in overburning mode: FALSE
7:13:45 PM #7 Text 0 File DlgWaitCD.cpp, Line 1722
Recorder: BENQ DVD DD DW1620, Media type: DVD-R
Disc Manufacturer: SONY04 - D1
Disc Application Code: 64, Disc Physical Code: 193
7:13:45 PM #8 Text 0 File ThreadedTransferInterface.cpp, Line 768
Setup items (after recorder preparation)
0: TRM_DATA_MODE1 (DVD-ROM)
2 indices, index0 (150) provided
original disc pos #0 + 2209640 (2209640) = #2209640/491:1.65
not relocatable, disc pos for caching/writing not required/not required, no pat
ch infos
-> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 2209640 block
s [BENQ DVD DD DW1620 ]

7:13:45 PM #9 Text 0 File Burncd.cpp, Line 3805
Can only write at 4x instead of 5x to current disc
7:13:45 PM #10 Text 0 File ThreadedTransferInterface.cpp, Line 937
Prepare recorder [BENQ DVD DD DW1620 ] for write in CUE-sheet-DAO
DAO infos:
==========
MCN: ""
TOCType: 0x00; Session Closed, disc fixated
Tracks 1 to 1:
1: TRM_DATA_MODE1, 2048/0x00, FilePos 0 307200 4525649920,
ISRC ""
DAO layout:
===========
_Start|___Track|Idx|RecDep|CtrlAdr
-150 | lead-in | 0 | 0x00 | 0x41
-150 | 1 | 0 | 0x00 | 0x41
0 | 1 | 1 | 0x00 | 0x41
2209640 | lead-out | 1 | 0x00 | 0x41
7:13:48 PM #11 Phase 28 File dlgbrnst.cpp, Line 1843
Speed measurement started
7:13:48 PM #12 Text 0 File ThreadedTransferInterface.cpp, Line 2130
Verifying disc position of item 0 (not relocatable, no disc pos, no patch infos, or
ig at #0): write at #0
7:18:53 PM #13 Text 0 File WriterStatus.cpp, Line 113
<BENQ DVD DD DW1620 > start writing Lead-Out at LBA 2209640 (21B768h), lenght
0 blocks
7:18:53 PM #14 Text 0 File ThreadedTransfer.cpp, Line 227
all writers idle, stopping conversion
7:18:53 PM #15 Text 0 File dlgbrnst.cpp, Line 1703
Set remaining time: 0:00,000 (0ms) -> OK
7:18:53 PM #16 Phase 29 File dlgbrnst.cpp, Line 1793
Speed measurement completed: 10.7x (14,766 KB/s)
7:18:53 PM #17 Phase 36 File dlgbrnst.cpp, Line 1843
Burn process started at 4x (5,520 KB/s)
7:18:53 PM #18 Text 0 File ThreadedTransferInterface.cpp, Line 2130
Verifying disc position of item 0 (not relocatable, no disc pos, no patch infos, or
ig at #0): write at #0
7:18:53 PM #19 Text 0 File dlgbrnst.cpp, Line 1703
Set remaining time: 13:42,666 (822666ms) -> OK
7:18:53 PM #20 Text 0 File DVDR.cpp, Line 1485
Recording mode: Sequential Recording Mode
Nero Report 3

Nero Burning ROM
7:18:53 PM #21 Text 0 File Mmc.cpp, Line 18878
Set BUFE: supported -> ON
7:18:53 PM #22 Text 0 File DVDR.cpp, Line 1600
Start write address at LBA 0
DVD high compatibility mode: Yes
7:18:53 PM #23 Text 0 File Cdrdrv.cpp, Line 7906
---- DVD Structure: Physical Format Information (00h) ----
Layer: 0, Address: 0 (0 h), AGID: 0; Length: 2050
Book Type: DVD-R (2), Part Version: 5
Disc Size: 120 mm, Maximum Rate: <not specified> (F h)
Number of Layers: 1, Track Path: Parallel Track Path (PTP), Layer Type: record
able
Linear Density: 0,267 um/bit, Track Density: 0,74 um/track
Starting Physical Sector Number of Data Area: 30000 h (DVD-ROM, DVD-R/-RW, DVD+R/+
RW)
End Physical Sector Number of Data Area: 0 h
End Sector Number in Layer 0: 0 h
Data in Burst Cutting Area (BCA) does not exist
Media Specific:
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
7:22:23 PM #24 SCSI -1135 File Cdrdrv.cpp, Line 1415
SCSI Exec, HA 1, TA 1, LUN 0, buffer 0x02FA0000
Status: 0x04 (0x01, SCSI_ERR)
HA-Status 0x00 (0x00, OK)
TA-Status 0x02 (0x01, SCSI_TASTATUS_CHKCOND)
Sense Key: 0x03 (KEY_MEDIUM_ERROR)
Sense Code: 0x0C
Sense Qual: 0x00
CDB Data: 0x2A 0x00 0x00 0x03 0xD3 0xC0 0x00 0x00 0x20 0x00 0x00 0x00
Sense Data: 0x71 0x00 0x03 0x00 0x00 0x00 0x00 0x12
0x00 0x00 0x00 0x00 0x0C 0x00
7:22:23 PM #25 CDR -1135 File Writer.cpp, Line 335
Write error
7:22:23 PM #26 Text 0 File ThreadedTransfer.cpp, Line 227
all writers idle, stopping conversion
7:22:23 PM #27 Text 0 File ThreadedTransfer.cpp, Line 221
conversion idle, stopping reader
7:22:23 PM #28 Text 0 File dlgbrnst.cpp, Line 1703
Set remaining time: 0:00,000 (0ms) -> OK
7:22:23 PM #29 Text 0 File dlgbrnst.cpp, Line 1703
Set remaining time: 0:00,000 (0ms) -> OK
7:22:23 PM #30 Phase 38 File dlgbrnst.cpp, Line 1843
Burn process failed at 4x (5,520 KB/s)
Existing drivers:
File 'Drivers\ASPI32.SYS': Ver=4.71 (0002) built by: WinDDK, size=16512 bytes, created 07/17/2002 9
:05:10 AM
File 'Drivers\PXHELP20.SYS': Ver=2.02.72a, size=20368 bytes, created 04/22/2004 2:02:00 AM (Prassi/
Veritas driver for win 2K)
File 'Drivers\atapi.sys': Ver=5.1.2600.1106 (xpsp1.020828-1920), size=86912 bytes, created 08/29/20
02 4:27:50 PM (Adapter driver for rec)
Registry Keys:
HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\AllocateCDROMs : 0 (Security Option)
Nero Report 4

please 2004-12-20 20:29:39 UTC #2

@ emcdonalds
Welcome:).
That's quite an error log. Upgrading your Nero might help. Try that first and attempt another burn. Then, if that doesn't help, I think it may help you if you change this ASPI entry to version 4.60.

File 'Drivers\ASPI32.SYS': Ver=4.71 (0002) built by: WinDDK, size=16512 bytes, created 07/17/2002 9

You can get what you need here. Try installing that and try another burn again. There are a few other things we can try if that doesn't work. Post to let us know if it DOES work, and if it doesn't, post a nero infotool system scan(take a look, you will see your ASPI layer near the bottom). Infotool is in your nero toolkit. Save as a .txt file with all 8 boxes checked and attach using the 'manage atttachments' button in the 'go advanced' reply window.

emcdonalds 2004-12-25 06:21:05 UTC #3

Have loaded ASPI 4.6 version - still error. Attached is the nero info tool scan as requested. Any ideas on how to proceed ? Much obliged...

John_Anderton 2004-12-27 08:57:35 UTC #4

here is my error log...burn process fails at 1%...illegal disc...on both of my drives...

John_Anderton 2004-12-27 08:57:59 UTC #5

Windows XP 5.1
IA32
WinAspi: -
ahead WinASPI: File 'C:\Program Files\Ahead
ero\Wnaspi32.dll': Ver=2.0.1.59, size=160016 bytes, created 12/16/2003 8:18:06 PM
Nero version: 6.3.1.11
Recorder: <LITE-ON DVDRW SOHW-1633S>Version: BS41 - HA 1 TA 0 - 6.3.1.11
Adapter driver: <atapi> HA 1
Drive buffer : 2048kB
Bus Type : via Inquiry data (1) -> ATAPI, detected: ATAPI
Connected to MMC as unknown drive with class-nr : 11
Drive is autodetected - recorder class: DVD+R9 DL recorder
CD-ROM: <LITE-ON DVDRW SOHW-1633S>Version: BS41 - HA 1 TA 0 - 6.3.1.11
Adapter driver: <atapi> HA 1

=== Scsi-Device-Map ===
DiskPeripheral : ST3120023A atapi Port 0 ID 0 DMA: On
DiskPeripheral : Maxtor 6Y080L0 atapi Port 0 ID 1 DMA: On
CdRomPeripheral : LITE-ON DVDRW SOHW-1633S atapi Port 1 ID 0 DMA: On
CdRomPeripheral : LITE-ON DVDRW SOHW-832S atapi Port 1 ID 1 DMA: On

=== CDRom-Device-Map ===
LITE-ON DVDRW SOHW-1633S D: CDRom3
LITE-ON DVDRW SOHW-832S E: CDRom5
=======================

AutoRun : 1
Excluded drive IDs:
CmdQueuing : 1
CmdNotification: 2
WriteBufferSize: 74448896 (0) Byte
ShowDrvBufStat : 0
EraseSpeed : 0
BUFE : 0
Physical memory : 511MB (523268kB)
Free physical memory: 267MB (274248kB)
Memory in use : 47 %
Uncached PFiles: 0x0
Use Static Write Speed Table: 0
Use Inquiry : 1
Global Bus Type: default (0)
Check supported media : Disabled (0)

27.12.2004
UDF/ISO compilation
10:39:07 AM #1 Phase 112 File dlgbrnst.cpp, Line 1836
DVD-Video files reallocation started

10:39:08 AM #2 Phase 114 File dlgbrnst.cpp, Line 1836
DVD-Video files reallocation completed (no file modified)

10:39:08 AM #3 Text 0 File Isodoc.cpp, Line 6065
Iso document burn settings

Determine maximum speed : FALSE
Simulate                : FALSE
Write                   : TRUE
Finalize CD             : TRUE
Multisession            : FALSE
Burning mode            : DAO
Mode                    : 1
ISO Level               : 1 (Max. of 11 = 8 + 3 char)
Character set           : ISO 9660
Joliet                  :FALSE
Allow pathdepth more than 8 directories : TRUE
Allow more than 255 characters in path  : TRUE
Write ISO9660 ;1 file extensions        : TRUE

10:39:08 AM #4 Phase 111 File dlgbrnst.cpp, Line 1836
DVD-Video files sorted

10:39:08 AM #5 Text 0 File Reader.cpp, Line 118
Reader running

10:39:08 AM #6 Text 0 File Writer.cpp, Line 124
Writer LITE-ON DVDRW SOHW-1633S running

10:39:08 AM #7 ISO9660GEN -11 File geniso.cpp, Line 3899
First writeable address = 0 (0x00000000)

10:39:08 AM #8 ISO9660GEN -11 File geniso.cpp, Line 3899
First writeable address = 0 (0x00000000)

10:39:08 AM #9 Text 0 File Burncd.cpp, Line 3196
Turn on Disc-at-once, using DVD media

10:39:08 AM #10 Text 0 File DlgWaitCD.cpp, Line 244
Last possible write address on media: 2297887 (510:38.37, 4488MB)
Last address to be written: 2286127 (508:01.52, 4465MB)

10:39:08 AM #11 Text 0 File DlgWaitCD.cpp, Line 249
Write in overburning mode: FALSE

10:39:08 AM #12 Text 0 File DlgWaitCD.cpp, Line 2107
Recorder: LITE-ON DVDRW SOHW-1633S, Media type: DVD-RW
Disc Manufacturer: OPTODI - SCK001
Disc Application Code: 64, Disc Physical Code: 214

10:39:08 AM #13 Text 0 File DlgWaitCD.cpp, Line 410
>>> Protocol of DlgWaitCD activities: <<<
=========================================

10:39:08 AM #14 Text 0 File ThreadedTransferInterface.cpp, Line 813
Setup items (after recorder preparation)
0: TRM_DATA_MODE1 (CTransferItem)
2 indices, index0 (150) not provided
original disc pos #0 + 2286128 (2286128) = #2286128/508:1.53
relocatable, disc pos for caching/writing not required/required, no patch infos
-> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 2286128 blocks [LITE-ON DVDRW SOHW-1633S]

10:39:08 AM #15 Text 0 File ThreadedTransferInterface.cpp, Line 982
Prepare recorder [LITE-ON DVDRW SOHW-1633S] for write in CUE-sheet-DAO
DAO infos:
==========
MCN: ""
TOCType: 0x00; Session Closed, disc fixated
Tracks 1 to 1:
1: TRM_DATA_MODE1, 2048/0x00, FilePos 0 0 4681990144, ISRC ""
DAO layout:
===========
_Start|___Track|Idx|RecDep|CtrlAdr
0 | lead-in | 0 | 0x00 | 0x41
0 | 1 | 0 | 0x00 | 0x41
0 | 1 | 1 | 0x00 | 0x41
2286128 | lead-out | 1 | 0x00 | 0x41

10:39:08 AM #16 Phase 24 File dlgbrnst.cpp, Line 1836
Caching of files started

10:39:08 AM #17 Text 0 File Burncd.cpp, Line 4206
Cache writing successful.

10:39:08 AM #18 Phase 25 File dlgbrnst.cpp, Line 1836
Caching of files completed

10:39:08 AM #19 Phase 36 File dlgbrnst.cpp, Line 1836
Burn process started at 2x (2,760 KB/s)

10:39:08 AM #20 Text 0 File ThreadedTransferInterface.cpp, Line 2345
Verifying disc position of item 0 (relocatable, disc pos, no patch infos, orig at #0): write at #0

10:39:08 AM #21 Text 0 File dlgbrnst.cpp, Line 1694
Set remaining time: 28:15,558 (1695558ms) -> OK

10:39:08 AM #22 Text 0 File DVDR.cpp, Line 1664
Recording mode: Sequential Recording Mode

10:39:08 AM #23 Text 0 File Mmc.cpp, Line 20125
Set BUFE: supported -> ON , SMART-BURN : ON

10:39:08 AM #24 Text 0 File DVDR.cpp, Line 1805
Start write address at LBA 0
DVD high compatibility mode: Yes

10:39:08 AM #25 Text 0 File Cdrdrv.cpp, Line 8063
---- DVD Structure: Physical Format Information (00h) ----
Layer: 0, Address: 0 (0 h), AGID: 0; Length: 2050
Book Type: DVD-RW (3), Part Version: 2
Disc Size: 120 mm, Maximum Rate: <not specified> (F h)
Number of Layers: 1, Track Path: Parallel Track Path (PTP), Layer Type: recordable
Linear Density: 0,267 um/bit, Track Density: 0,74 um/track
Starting Physical Sector Number of Data Area: 30000 h (DVD-ROM, DVD-R/-RW, DVD+R/+RW)
End Physical Sector Number of Data Area: 0 h
End Sector Number in Layer 0: 0 h
Data in Burst Cutting Area (BCA) does not exist
Start sector number of the current Border-Out: 0 h
Start sector number of the next Border-In: 0 h
Media Specific [16..63]:
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................

10:39:15 AM #26 Text 0 File Cdrdrv.cpp, Line 1293
10:39:15.890 - LITE-ON DVDRW SOHW-1633S\H1 T0 : Queue again later

10:46:38 AM #27 SCSI -1046 File Cdrdrv.cpp, Line 1441
SCSI Exec, HA 1, TA 0, LUN 0, buffer 0x03420000
Status: 0x04 (0x01, SCSI_ERR)
HA-Status 0x00 (0x00, OK)
TA-Status 0x02 (0x01, SCSI_TASTATUS_CHKCOND)
Sense Key: 0x02 (KEY_NOT_READY)
Sense Code: 0x30
Sense Qual: 0x05
CDB Data: 0x2A 0x00 0x00 0x00 0x04 0x80 0x00 0x00 0x20 0x00 0x00 0x00
Sense Data: 0x70 0x00 0x02 0x00 0x00 0x00 0x00 0x0A
0x00 0x00 0x00 0x00 0x30 0x05

10:46:38 AM #28 CDR -1046 File Writer.cpp, Line 304
Illegal disc

10:46:38 AM #29 Text 0 File ThreadedTransfer.cpp, Line 229
all writers idle, stopping conversion

10:46:38 AM #30 Text 0 File ThreadedTransfer.cpp, Line 223
conversion idle, stopping reader

10:46:38 AM #31 Text 0 File DVDR.cpp, Line 2015
EndDAO: Last written address was 1151

10:46:38 AM #32 Text 0 File dlgbrnst.cpp, Line 1694
Set remaining time: 0:00,000 (0ms) -> OK

10:46:38 AM #33 Text 0 File dlgbrnst.cpp, Line 1694
Set remaining time: 0:00,000 (0ms) -> OK

10:46:38 AM #34 Phase 38 File dlgbrnst.cpp, Line 1836
Burn process failed at 2x (2,760 KB/s)

Existing drivers:
File 'Drivers\CDRALW2K.SYS': Ver=6.0.0.171 , size=24839 bytes, created 01/13/2003 10:19:26 AM
File 'Drivers\atapi.sys': Ver=5.1.2600.1106 (xpsp1.020828-1920), size=86912 bytes, created 09/03/2002 2:33:39 PM (Adapter driver for rec)

please 2004-12-28 07:24:33 UTC #6

@ emcdonalds
You could try removing this driver.

Driver : PxHelp20
Description : Px Engine Device Driver for Windows 2000/XP
Version : 2.02.72a
Company : Sonic Solutions
It has been known in SOME cases to cause conflicts. It comes from Sonic burning software, but I don't see that listed in your programs. Did you have Sonic, then remove it? Back it up in case you need to reinstall it. Let us know how it goes.

@ John Anderton
I would suspect crappy media as your problem

Disc Manufacturer: OPTODI - SCK001

Try some better quality stuff

emcdonalds 2004-12-31 07:56:32 UTC #7

Sonic Deluxe came with the DVD rewriter and yes, I had it uninstalled earlier.

I removed pshelp20.sys driver as suggested and then tried again with Nero to copy a data DVD - same error. The drivers are as below.

"Existing drivers:
File 'Drivers\ASPI32.SYS': Ver=4.60 (1021), size=25244 bytes, created 09/10/1999 12:06:00 PM
File 'Drivers\atapi.sys': Ver=5.1.2600.1106 (xpsp1.020828-1920), size=86912 bytes, created 08/29/2002 4:27:50 PM (Adapter driver for rec)

Registry Keys:
HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\AllocateCDROMs : 0 (Security Option) "

I realised that the error line is similar each time and there are a lot of others experiencing the same i.e. "CDR -1135 File Writer.cpp, Line 301 Write error".

Any other ideas on how to resolve this ?

please 2004-12-31 08:11:07 UTC #8

@ emcdonalds
Did you ever upgrade your nero? If you have the movie image on your HDD, can you burn it to a dvd thru nero express? Another possible solution could br to try to uninstall nero and any other burning programs you have using nero clean tool, then reinstall nero freshly. This has been known to help in some cases where there were conflicting burning programs.

please 2004-12-31 08:18:20 UTC #9

@ emcdonalds
I just noticed that your firmware for your burner is several generations old(B7N9)...try updating your firmware..I think the newest is B7T9...It looks in your error log as if your drive doesn't recognize the media(!?!) so maybe this will help:)

emcdonalds 2005-01-01 00:02:00 UTC #10

I have upgraded firmware to B7T9 last nite and tried a new media Imation DVD-R. Still the same error. Will uninstall later Nero tonite and try another DVD burner maybe Sonic that comes with the BenQ drive and another one.

Hang on....

cypha12 2005-01-01 00:54:32 UTC #11

Try some other media. Looking at your log suggests that it may have something to do with the discs you are using. Try a new disc or diferent brand.

DirtyRobotFeet 2005-01-01 06:01:22 UTC #12

cypha12 is correct. Your firmware has no writing strategy that is specific to these discs.

DRF

emcdonalds 2005-01-06 09:15:54 UTC #13

Turned the unit back to the vendor who tested it and found no problems. They tested it with Nero and Sonic Q installed with no conflicts.

So the problem had to be on my computer. Checked the softwares installed and found Qvideo - a software supplied together with the BenQ drive. Some dll conflict when I tried to run the Qvideo. Uninstalled the Qvideo, reboot and now everything burn nicely on my DVD burner! Many coasters along the way till found out this problem.

Just burnt a data DVD and a movie and now burning a home video.

Thanks all for all the help. This is a fantastic forum and keep it up ALL !

EMC

please 2005-01-06 09:46:38 UTC #14

@ emcdonalds
hey that's great news. Thanks for the feedback, your solution may help others. I think it was suggested earlier to remove all other burning programs, I guess that will have to be updated to 'remove all burning AND VIEWING programs'...:).

emcdonalds 2005-01-09 23:56:11 UTC #15

Guess what! I am using Pinnacle DV Movie Box with Studio 9 for creating home vids. Run into burning disc problems with Studio 9.

I tried creating the image onto disc and then burning the DVD image using Nero. The burning of the files was OK but can't play - suspect some files missing .

Anyone got the same problem before ?