[QUOTE=wchris;2749957]EliteBytes support did reset my serial, but they didn’t provide a solution, so I was still stuck with the “trial period is over” when I got an idea.
I closed my session and switched to my wife’s account, and you know what ? Using my wife’s account on the same machine I could create the cache !
Conclusion ? If you have problems like me something is wrong with your profile, create a new user and activate the software with the new user.
Just hoping it’ll still work when I switch back to my own user [/QUOTE]
Interesting. It could be a Windows permission issue. The Velo GUI reads the license file from C:\ProgramData\VeloSSD\VeloSSD.config, using the current user’s permission. Maybe your wife’s account has permission to read this file and you have not. Velo then defaults to the trial license, which of course has expired.
First, make a backup copy of the C:\ProgramData\VeloSSD\VeloSSD.config file. This file contains your license. If things go wrong, copy this file back. If the copy fails, try again under your wife’s account.
Try right-clicking the VeloSSD.config file and check permissions via Properties-Security. If you have enough permission to change the permissions (…pardon my computer geek speak…) you can allow yourself (and the Velo GUI) Read + Write access. If not, try it via your wife’s account. Reboot and try again under your own account. The Velo GUI should now be able to read the license and tell you it’s activated.
Tricky business, this. EliteBytes’ dilemma is of course: what to do when a user has no permission to read the license file. Deny access, or fake a trial license. Personally I think it should deny access and provide a clear message explaining the issue. The way it works now users will mess with the permissions, which is an undesirable situation.