[QUOTE=burpnrun;2555797]Well, I believe that DVDFAB’s website definitely has a problem. I can’t login, at the member page, using the e-mail address (that I purchased the product with, and to which they sent me three days ago an e-mail about 8032 availability, which set this whole thread off), and password.
Now, I can imagine a scenario where I forget my password. So, I tried their “forgot your password” routine, and it bombs out with “validation error, please retry”, or some crap like that.
As I said above, the e-mail address is absolutely certain … how else would they know where to send the 8032 e-mail? I also have a copy of the 2007 Avangate e-mail, so I know for sure! And, after doing the “forgot your password” routine maybe 10 times (to make sure I wasn’t making a mistake putting in the validation number) I’ve come to the conclusion that THEY have a problem, not me.
So I used their “contact us” form. Amazingly, the picture/number I keyed in, took! Well, it did thank me, so I’m assuming it went to them. So I can only assume that (at least) the forgot password" routine is using the wrong picture/number to validate.
I tried these steps in both Win7 and openSuse. Anybody also want to try the “forgot my password” routine at DVDFAB? And/or,try to login to your account at DVDFAB?[/QUOTE]
I just tried the “Foregot password” and had no trouble at all getting an email sent to me with…“Please click the link bellow to reset your password” message so I see nothing wrong