Okay. I tried searching on this forum, but came up with no luck. I am sure there are a couple posts already, but my searches turned up empty.
I go to device manager and look at my dvd drive. It actually shows up as two optical drives.
They read as follows:
ATAPI DVD LS 8x16x8x16
AXV CD/DVD-ROM SCSI CdRom Device
I never really took notice to any of this before because it read and burned discs just fine. Then today when I went to use the lightscribe function, I noticed it wasn’t in Nero. So I decided to check what kind of fw I had going for it in the device manager, and that is what I found. Also the fw date is listed as 2001 on these two drives that are ‘installed’. I tried using the firmware updater program thing from benq website but it basically says those drives are invalid or something like that. I don’t know what it takes to fix it, but any help is appreciated. I have another pc with this same drive, so I’m cursious to check that one too, hopefully its an easy fix b/c I may have to do it twice.