DW-U50A DVDRW problems

I am working on a laptop, Sony PCG-GRT160 with a DVDRW U50A. Basically I can reinstall Windows, boot using a Knoppix CD, but I can’t use the drive within Windows at all. Even after reformatted the hard drive and reinstalling a bare OEM Windows copy it still does the same thing.

Any ideas what may be happening?

Within Even Viewer I do see a cd-rom error but other than that I’m at a lost. Any ideas?