DW 400A problem with DVD Identifier



I have a BenQ DW 400a which doesn’t display the Media ID and other info from DVD Id tool. Has anyone experienced the same? I highly appreciate if anybody could help.

DVD reWriter : BenQ dw 400a
Firmware : B1MY

Please see the DVD Identifier log below:

Unique Disc Identifier : [DVD+R:NO_ID_PRESENT-???-000]

Disc & Book Type : [DVD+R] - [DVD+R]
Manufacturer Name : [Manufacturer Not Found In Database]
Manufacturer ID : [Not Present On Disc]
Media Type ID : [Not Present On Disc]
Product Revision : [Not Specified]
Blank Disc Capacity : [Not Supported By Method 2]
Recording Speeds : [1x , 2.4x]
[Method 2 Might Not Always Detect All Speeds]

[ DVD Identifier - http://DVD.Identifier.CDfreaks.com ]

[06:13:25] DVD Identifier V3.5.1
[06:13:25] Initializing ASPI/SPTI Drive Interface
[06:13:25] SPTI Drive Interface Successfully Initialized
[06:13:25] 1 Supported Drive Found (Out Of 2 Available Drives)
[06:13:25] Manufacturer Database [05-DEC-04@456$74] Loaded From File : (@456$74) Entries Found
[06:13:30] This Version Of ‘DVD Identifier’ Is Up-To-Date
[06:13:30] The Manufacturer Database Is Up-To-Date
[06:13:36] DVD+R/+RW Medium Detected. Starting Identification…
[06:13:36] ** Initiating ADIP Retrieval Method 1 (Original ADIP)
[06:13:36] ADIP Read M1 Failed : Illegal request - Invalid field in CDB [05/24/00]
[06:13:36] ADIP Read Method 1 Not Supported ; A Firmware Upgrade Is Recommended
[06:13:36] ** Initiating ADIP Retrieval Method 2 (Copy Of ADIP)
[06:13:36] ADIP Read Method 2 Completed Without Errors
[06:13:36] Disc Identification Completed Successfully