Here is what I got from HP's help desk and it worked for me. I hope it helps you too.
Step I Reinstall CD/DVD drive from device manager. In order to reinstall any CD/DVD device, we suggest you follow these steps: 1. Click Start, 2. Click Setting 3. Click Control Panel. 4. Double click on System icon. 5. This opens the System properties window. 6. Click Device Manager tab. 7. Click "+" beside the CD/DVD device. 8. Click on remove button. 9. Click OK button 10. Restart.
Please perform the following steps to reinstall DVD/CD-ROM drives : 1. Right-click My Computer. 2. Select Properties. 3. Click Hardware. 4. Click Device Manager. 5. Click the "+" symbol against DVD/CD-ROM drives. 6. Right-click the device under DVD/CD-ROM and select Uninstall. 7. Restart the system. The respective device drivers would be reinstalled.
To resolve the issue we can try installing Registry patch that is available for download from the following web link. http://www.dougknox.com/xp/scripts/xp_cd_dvd_fix.vbs And http://www.dougknox.com/xp/scripts/xp_cd_dvd_fix.vbs 1)Once you download this file, 2)double-click the downloaded file to update the Windows Registry. 3)Restart the computer when prompted.
Please download the firmware upgrade also!
http://club.cdfreaks.com/showthread.php?t=149601 ( If avaliable)