DVR-109BK Firmware Help!

Ah, I’ve been trying forever just got in a new DVR-109BK from newegg…CANNOT update the firmware isolated the drives its IDE 2 Master Primary tried almost every firmware always get Available Target Not Found but system shows it as Drive D: Dvd-rw Drive but when I put a blank DVD-R Ritek G04 drive freezes up and cant read it at all I have Firmware 1.17 when I try flashing with DVRupdate I get SCSI error ASQ:!!:!#$!$EGAS ahhhhh someone plz help should I just RMA it and Get a 108 or exchange for another one?

The IDE cable or the OS config is cracked up.