DVR-109 only works in PIO mode

vbimport

#1

Hi all
I am totally stumped so I hope someone can help.

My rig is as follows:

Abit IT7 Max2 V2.0 (latest BIOS)
Antec True Control 550W
P4 2.53Ghz not overclocked
1 GB RAM
320GB SATA
80GB ATA
Pioneer 104 FW 1.31
Windows XP-SP2 with all the latest updates.

I have now added a DVR-109 FW 1.4 (as Master UDMA4 on same IDE channel as 104 - now set as Slave. ).

Both writers are recognized in BIOS and are working properly (I can boot Windows from CD with either drive). However when I normally boot in Windows on my hard drive, no cd or dvd can be read in UDMA, only PIO mode works.

The device manager sees them and say they are working properly. They are attributed letters and properly recognized by Windows. But I cannot read anything with them at all in UDMA mode.

I have tried to disconnect the 109 and set up my system just as before (104 as Master) but now the 104 doesn’t work either! I have tried using only the 109 and again no luck.

I have bought a new 80 wire IDE cable. No luck.

I have just reinstalled Windows XP (from CD with the 109!) and installed SP2 but still XP cannot read any media from any of these Pioneer drives in UDMA.

I have also uninstalled the secondary IDE and rebooted. Still the same.

I have upgraded the FW to 1.57, again no luck.

Both DVD writers are obviously working properly and it can only be a software problem. So what the hell is wrong with XP? Can the 109 work properly in PIO mode?

Please help!!! Anyone. I am going crazy!


#2

Must be master on some mobos! See my posts in this forum!
I see you have it as a master! Also check settings in device manager!
Do you have it on a primary or secondary IDE channel! This unit hates some IDE cards.
Delete all of these drives in safe mode and do a clean boot! Then install the 109 as master by itself and see what happens. Be sure your jumper is on the master pin.


#3

I have already tried that…

I am at a total loss. I know the cable is good, I know the drive is set to Master. I can set the secondary IDE to DMA but the drive won’t work in that mode.

My mobo is relatively recent so it should work. Not sure what to do next. Could it be that the drive is faulty?

I tried to contact Pioneer but after 20 minutes on the phone I gave up. Can’t find an email address for tech support there (UK).

What would be the problem in using the 109 in PIO mode? Can a 2.53 P4 manage when burning at high speed?


#4

You would be limited to 2x/2.4x dvd writing speed. Not acceptable.

Please check the event-viewer, maybe there is something useful.
You set DMA in IAA, not Devicemanager, right?!


#5

Chef:

I did set dma in device manager. I haven’t installed iAA as it never did anything significant performance-wise.

Do you reckon this is necessary


#6

OK I installed iAA but the only value I could change for the 109 was the transfer limit nothing else. I can only change the transfer mode in device manager. Can you change the mode from IAA?

Also while IAA was installed, I couldn’t access the advanced settings for the IDE channel.


#7

I have copied the report freom iaa concerning the IDE secondary channel and the DVR-109. Does anyone see anything wrong there?

Thanks.

 Operating System
      Windows XP (Build 5.1.2600, Service Pack 2)

 Platform Information
      Processor Type: Intel(R) Pentium(R) 4 Processor
      Processor level: Family 15
      Processor Revision: Model 2 Stepping 4
      Active Processor Mask: 1
      Number of Processors: 1

 Controller Information
      IDE Controller:  Intel(R) 82801DB Ultra ATA Controller, ICH4
      Storage Kit Build(s):  2.3.0.2164, 
      Storage Kit Installed:  2.3.0.2164
      Driver Build:  Intel Application Accelerator Driver
      Driver Version:  2.3.0.2160
      IDE Controller Tri-State:  IDE Controller enabled
      PIO Mode Support:  0 - 2 - 3 - 4
      DMA SW Mode Support:  2
      DMA MW Mode Support:  1 - 2
      UDMA Mode Support:  0 - 1 - 2 - 3 - 4 - 5
      Disk Timeout Value:  Default
      CDROM Timeout Value:  Default
      CD Audio Timeout Value:  Default
      UDMA on 80 conductor cable only:  Default, Disabled
      Flush Enable:  Default, Disabled
      Ping Pong Enable:  Enabled

 Channel Information
      Primary Channel
           No Data
      Secondary Channel
           No Data

 Device Information
      Secondary Master:  PIONEER DVD-RW  DVR-109
           Model:  PIONEER DVD-RW  DVR-109
           Firmware:  1.57
           Device Type:  ATAPI - Removable - CDROM
           PIO Mode Support:  0 - 1 - 2 - 3 - 4
           DMA SW Mode Support:  No Support
           DMA MW Mode Support:  0 - 1 - 2
           UDMA Mode Support:  0 - 1 - 2 - 3 - 4
           Default Transfer Mode:  UDMA-0
           Current Transfer Mode:  PIO-4
           Transfer Mode Limit:  No Limit
           Cable Type (Device):  80 Conductor
           Cable Type (Host):  80 Conductor
           PIO PPE:  Enabled
           UDMA Control Register:  Ultra DMA Mode Enabled
           UDMA Timing Register:  CT = 4 CLK / RP = 6 CLK
           Base Clock:  Ultra DMA 33 Timings
           Auto-Acoustic Management:  Feature not supported by device.
           Dynamic APM on AC:  Feature not supported by device.
           Dynamic APM on Battery:  Feature not supported by device.

           Device Identify Data:
                      0    1    2    3    4    5    6    7
                  0  C085 0000 0000 0000 0000 0000 0000 0000 
                  8  0000 0000 4500 4444 3243 3331 3230 5731 
                 16  204C 2020 2020 2020 5334 8000 0000 2E31 
                 24  3735 2020 2020 4950 4E4F 4545 2052 5644 
                 32  2D44 5752 2020 5644 2D52 3031 2039 2020 
                 40  2020 2020 2020 2020 2020 2020 2020 0000 
                 48  0000 000F 0000 0002 0002 0600 0000 0000 
                 56  0000 0000 0000 0000 0000 0000 0000 0700 
                 64  0300 7800 7800 F000 7800 0000 0000 0000 
                 72  0000 0000 0000 0000 0000 0000 0000 0000 
                 80  3C00 0000 1802 0040 0040 1802 0000 0040 
                 88  1F01 0000 0000 0000 0000 4B60 0000 0000 
                 96  0000 0000 0000 0000 0000 0000 0000 0000 
                104  0000 0000 0000 0000 0000 0000 0000 0000 
                112  0000 0000 0000 0000 0000 0000 0000 0000 
                120  0000 0000 0000 0000 0000 0000 0000 0000 
                128  0000 0100 0000 0000 0000 0000 0000 0000 
                136  0000 0000 0000 0000 0000 0000 0000 0000 
                144  0000 0000 0000 0000 0000 0000 0000 0000 
                152  0000 0000 0000 0000 0000 0000 0000 0000 
                160  0000 0000 0000 0000 0000 0000 0000 0000 
                168  0000 0000 0000 0000 0000 0000 0000 0000 
                176  0000 0000 0000 0000 0000 0000 0000 0000 
                184  0000 0000 0000 0000 0000 0000 0000 0000 
                192  0000 0000 0000 0000 0000 0000 0000 0000 
                200  0000 0000 0000 0000 0000 0000 0000 0000 
                208  0000 0000 0000 0000 0000 0000 0000 0000 
                216  0000 0000 0000 0000 0000 0000 0000 0000 
                224  0000 0000 0000 0000 0000 0000 0000 0000 
                232  0000 0000 0000 0000 0000 0000 0000 0000 
                240  0000 0000 0000 0000 0000 0000 0000 0000 
                248  0000 0000 0000 0000 0000 0000 0000 0000 

 
      Secondary Slave:  No Device Connected

#8

Your 80 pin cable is disabled by default. Check your IDE settings in device manager and your BIOS.


#9

in device manager there are no settings to change for the controller. And in the BIOS there is nothing else than either disabling the IDE channel or to leave it on auto.

I saw that to but I have no idea how to change that. :confused:

Do you know any IDE controller diagnostic software?


#10

It’s not a bad drive! The 109 is a real challange at times to set up! We need to keep looking! I had a real problem with setup so I feel your pain.


#11

Try primary IDE slave>


#12

But I cannot read anything with them at all in UDMA mode.

What do you mean exactly?? To me this sentence doesn’t really make sense :confused: sorry
Did the device manager report them as using PIO?

From the IAA report, your 109 seems to now use UDMA.
Cable Type (Device): 80 Conductor
Cable Type (Host): 80 Conductor
PIO PPE: Enabled
UDMA Control Register: Ultra DMA Mode Enabled
UDMA Timing Register: CT = 4 CLK / RP = 6 CLK

Just try to bun a DVD @8x and see what happens…! As Chef mentioned, if there is something wrong, you’ll be stuck at 2.4x max.


#13

What I meant was that both drives (104 and 109) can only read or write when in PIO4 mode. They will not work when I change the mode to DMA in the device manager.

When I install IAA and thus use Intel drivers instead of Microsoft’s, the mode is set to PIO4 automatically and both dvrw work. It is not possible to change the mode in device manager (the Advanced settings tab is not there) when using IAA.

When I revert to Microsoft’s driver, it sets the drives to UDMA4 (109) and UDMA2 (104) automatically but they wont work at all . However I can change the mode in device manager to PIO and then they both work.

Some more info:

I wanted to make sure that the secondary IDE was working so I connected my HDD on it and booted from it; everything was fine. So now we know it is not a problem with the mobo at least.

Cable Type (Device): 80 Conductor
Cable Type (Host): 80 Conductor
PIO PPE: Enabled
UDMA Control Register: Ultra DMA Mode Enabled
UDMA Timing Register: CT = 4 CLK / RP = 6 CLK

Are you saying that although the driver reports being in PIO4 it really is in UDMA mode? Could you check what IAA is reporting with your DVR-109 please?


#14

More info:

When I use Windows XP’s drivers and when I set the mode to DMA in the device manager, the event Viewer reports many times the following:

Event Type: Error
Event Source: Cdrom
Event Category: None
Event ID: 11
Date: 15/07/2005
Time: 01:08:28
User: N/A
Computer:
Description:
The driver detected a controller error on \Device\CdRom0.


#15

And here is Microsoft interpretation:

Details
Product: Windows Operating System
ID: 11
Source: Cdrom
Version: 5.2
Symbolic Name: IO_ERR_CONTROLLER_ERROR
Message: The driver detected a controller error on %1.

Explanation
This problem is typically caused by a failing cable that connects the drive to the computer.

User Action
Replace the cable.

But the cable is new. I have tried 2 different cables plus the one used by the HDD. Since the HDD is in UDMA5 mode I am sure the cable works.


#16

“They will not work when I change the mode to DMA in the device manager.”

OK now I get it :slight_smile:

I think the problem may come from the connection of the cable to the drive. It’s possible that the pins were damaged when first installing the drive, or the drive IDE plug was defective right from the start. If some pins necessary for UDMA don’t connect properly, you’re stuck in PIO mode just as if the cable was defective.

Without trying another burner on the same machine, it’s difficult to know for sure if it’s the case.

What I remember, though, is that I had to push real hard to secure the IDE cable in the 109’s IDE plug.

Check the drive’s IDE pins, if they seem OK reconnect, then try pushing the cable firmly until you’re sure you can’t go any further.

Good luck :slight_smile:


#17

OK. I have checked the drive’s IDE pins and they are perfect. I did push the cable as far as it could go.

No change :frowning: the Pioneer 104 has the same problem it would only work in PIO mode. I had that drive for about 3 years and I never bothered to check wether it was in DMA or PIO mode because at 2X for DVD it doesn’t make any difference (PIO4 allows 16.7MB/s against a maximum of 8.1MB/s for the 104). So I might have had the same problem all along without knowing it.

It does make a difference for the 109 though!

What kills me is that it looks like a sofware problem since I know the cables and the IDE work perfectly in DMA (with the HDD). BUt I reinstalled XP with all the latest drivers for my mobo. I just don’t get it.

The problem is that I need the 109 (and its dual layer feature) to do some urgent backups and I have wasted an enormous amount of time with it already. Maybe I should RMA it and get a new one.

Any new ideas???


#18

This is normal, the settings can be edited then using IAA only.


#19

This is normal, the settings can be edited then using IAA only.

Except that only the transfer mode limit can be changed using IAA, not the mode. It looks like the drivers set the mode automatically to the max accepted by the drive.

Unless you can do it with your copy of IAA???


#20

Did you try the 109 alone and also as a slave on the primary IDE? Sounds like a a bad connection for sure!