hey guyz i got this e-mail from microsoft today:- which basically says they know of the problems and are trying to deal with this. i still will not add sp2 to my pc as this is causing too many problems
CASE_ID_NUM: SRZ050114001800
MESSAGE:
Hello
Thank you for contacting Microsoft Technical Support, my name is David and I will be dealing with your case.
To ensure you receive an accurate and prompt resolution,
Please try the following to restore your system to what it was like before SP2 was installed
click on your start menu
click Run
Type MSCONFIG and click ok
Then on the next screen select launch system restore
select restore your system to an earlier date or time.
Then select the date you wish to restore your system too.
Please select one from before service pack 2 was installed.
Click next or finish and your system should shutdown and restart, this may take a few minutes
This will delete any software that has been added since that date but should keep your data.
follow these steps before reinstalling.
Some hardware and software is not compatible with SP2. Many pc makers and program developers are still working to resolve emerging problems. Please check pc manufacturer's web site for your system (model) specific information to avoid post-install frustration:
IBM
Dell
HP
Gateway
eMachines
MPC
Premio
Sony
List of programs that may behave differently in Windows XP Service Pack 2.
Make sure that you have at least 1.8 GB of free space (official Microsoft requirement). On the other hand, if 1.8 GB of free space is all you have, you may want to consider upgrading your hard drive first.
Update antivirus and (third-party) firewall software to make them SP2 compatible.
Scan computer for viruses and spyware.
Clean Windows Startup and Temporary Files.
Check for errors and defragment hard drive.
Use manufacturer's web site (see links above) to download updated drivers for your system, and install them. Update BIOS as well.
Note: BIOS update is NOT a mandatory prerequisite for successful Service Pack 2 installation. However, it may be needed in some limited cases (e.g. Prescott C-0 stepping and some BIOS). Please see "Your computer stops responding when you restart to complete the installation of Windows XP Service Pa
ck 2" for more details (including MS Critical Update - WindowsXP-KB885626-v2-x86-enu.exe).
If you don't want to rely on Windows Update, order Windows XP Service Pack 2 on CD or download SP2 file (WindowsXP-KB835935-SP2-ENU.exe - this file name may change) from Microsoft Web site .
Disconnect all devices apart from your keyboard and mouse.
Click Start, click Run, type msconfig in the Open box, and then click OK.
On the General tab, click Selective Startup, and then clear the Process System.ini File, Process WIn.ini File, and Load Startup Items check boxes. You cannot clear the Use Original Boot.ini check box.
On the Services tab, select the Hide All Microsoft Services check box, and then click Disable All.
Click OK, and then click Restart to restart your computer.
After Windows starts, determine whether the symptoms still occur.
David Stevenson
Microsoft Technical Support.
+44 (0)870 60 10 100
http://support.microsoft.com/
I hope you are happy with the support you have received and solution we have given you should resolve your problem,
therefore we will archive your email, so if you have any further problems please feel free to contact us again.
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