Please can someone help me. I’ve spent 3 days trying to resolve this problem. I’ve gone forward and back with system restore, unchecked/rechecked boxes, uninstalled/reinstalled software so many times and am at a total loss as to how to get this drive working properly.
The problem is the drive works fine with CD media but all of a sudden it doesn’t recognise any type of DVD disk.
I’m new to this forum so I’ll try to give you as much info as I can.
The drive is a Freecom Classic DVD ReWriter (16N9) which I’ve had since mid-April. I made a DVD video ( and played it back successfully) using Roxio Easy Media Creator and a Philips 4x DVD+RW disk soon after I installed it, so it was working ok then.
Three days ago, I decided to back up my files onto DVD and found that the drive won’t recognise any type of DVD media. If I put a ‘proper’ DVD movie disk in my DVD/CDRW drive (the internal one that came with the PC) a dialogue box pops up asking which software to use and it plays fine with Nero Showtime but if I put it in the Freecom drive - nothing.
While the (movie) disk is in the (Freecom) drive, if I click on it in ‘My Computer’, a message pops up saying
" Disk is not formatted"
‘Windows cannot read from this disk. The disk might be corrupted, or it could be using a format that is not compatible with Windows.’
and yet it can read the disk ok when it’s in the DVD/CDRW Drive ??
(I get the same message with any type of DVD media in this drive)
I have Windows XP SP2 with latest updates installed and Roxio,Nero & Ulead DVD software. I have uninstalled/reinstalled both Roxio & Nero and am using the latest updates. Since April, I have also installed some digital camera software from Olympus, Samsung and Arcsoft.
I have run the Nero info tool and all the relevant boxes are checked e.g. CD-R, CD+R, CD-RW, CD+RW, DVD-R, DVD+R, DVD-RW, DVD+RW plus DL and others.
Please, please could someone help me as I’m desperate to back up my files before it crashes !