Help Me! I have a dell XPS M1710 with a NEC 6650A dvd drive. About 2 weeks ago my drive started having trouble with dvds, now it doesn’t read them at all. Still reads CDS, installation discs, just not dvds. The led light works and the drive opens up just fine. I have updated the BIOS and disc drivers. HELP!
No dvd’s at all? No dvd-video, no dvd-data and no dvd-bootable-installation files at all?
Try to get your hands on a bootable dvd installation disc (such as OpenSuse 10.2) and try booting your Dell with it. Check if it’s the hardware that’s causing the issue or some software glitch.