Dvdrw Ide1004

vbimport

#1

Hi
I bought my system with DVD burner in January of 2004. I didnt get round to using the burner untill the middle of 2004. My system came with nero OEM.
I had burnt a few Audio CD and data disk. When I disided i was ready to burn some DVDs I found the nero I had wouldnt do the job(nero 5.5). Then I realised I also had Power DVD and Power Producer bundeld into my origional system. So I installed both programs. The DVD burner worked for 1 recordings. From then after I would get error messeges during DVD bruning. Messages like " Power Producer could not find , IDE1004 or could not find DVD device". It would then advice me to renstall the software. Removing the software was a trail because during uninsatll I would be warned not to remove certain files.
Reinstalling didnt work. I emailed Cyberlilnk the makers of the PowerDVD software and they gave me there advice on how to uninstall and reinstall the software. I followed there advice and this didnt work either So I cleaned my system of all traces of both nero 5.5 and cyberlink software. I then bought nero 6.6.0.8 and installed that.
Everything went okay until it can to running NeroExpress.
Whenever I started the program the DVD door would open. The door would stay open until I closed it. Then if I hit the “get Disk info button” the door would open again and the message box would tell me that i didnt have a disk inserted.

When it came to burning a DVD Nero would take up to an hour doing it’s encoding then when the burning process started the door would open again.
It then took Nero 5 minutes to come up with an error message. Either " user has aborted nero or contact Nero support".

I then reinstalled my Window XP Pro and updated it to SP2. After letting my new instalation settle fo a couple of days I installed Nero 6.6.08 only to find I was getting the same problems as before( door opening).
I then removed nero and used the nero clean up tools to clean up my system and the installed Cyberlinks PowerProduce software. again the software would stop when it came to buring a DVD.

The only info I have about my DVD burner is :->
Drive : DVDRW IDE1004
Type : DVD-R/RW Combo Drive
Firmware Version : 0040
DVD door face has the word “dual”.

Cyberlilnk sugget a patch for there PoweProduce XP 4.0

The Cyberlink patch for the PowerProducer 4.0XP when applied came up with an error telling me the file I was trying to update couldnt be found. It then told me to reboot. Still no Joy so I unstall and clean up Cyberlink software.

I e-mailed Nero support and they told me "Please contact the manufacturer of the recorder in order to get the latest firmware for your recorder.
An old firmware can cause compatibility problems as well as burn failures.
Firmware upgrades for your recorder are provided only by the Manufacturer of your recorder. All firmware upgrades and support for upgrading your recorder’s firmware must be provided by either the recorder manufacturer or the OEM you purchased your recorder bundle from. We can not assist you in this, sorry.

This seems like the final solution but I cant make out the name of the maufacture. The DVD door has the word “Dual” on it’s face, so I guess that is the manufacter. I do a search for "dual dvd drives and the best I could find was this site and this link http://www.cdfreaks.com/drive/440 .
I am not sure which file to download. “Help some one?”

At the moment I have managed to insatll the old Nero 5.5, I can burn no problem, but it dosent burn DVD’s.
I assume my Burner is okay but I real dont know what to do to get it to burn DVDs. The CDfreaks link with the upgardes dosent idntify which patch is the right one or what to do if I try the wrong one.


#2

Can you post the Nero History log file? You can find it in the nero folder just leave out your serial number.
Then we may get a better idea of whats going on. :slight_smile:


#3

Yes PC-GUY I have the OEM version insatlled at the moment and it dont have a seral number.

Drive Information

Drive : DVDRW IDE1004
Type : DVD-R/RW Combo Drive
Firmware Version : 0040
Buffer Size : 2 MB
Date : ?
Serial Number : AD76FD5E
Drive Letter : D:
Location : 1:0
Mechanism : Tray
Read Speed : 6, 4, 1 X
Write Speed : 1 X

Read CD Text : Yes
Return C2 Pointers : Yes
Read CD-R : Yes
Read CD-RW : Yes
Read DVD-ROM : Yes
Read DVD-RAM : No
Read DVD-R : Yes
Read DVD-RW : Yes
Read DVD+R : Yes
Read DVD+RW : Yes
Read Digital Audio : Yes
Read CD+G : No
Read VideoCD : Yes

Write CD-R : Yes
Write CD-RW : Yes
Write DVD-R : Yes
Write DVD-RW : Yes
Write DVD+R : Yes
Write DVD+RW : Yes
Write DVD-RAM : No
Buffer Underrun Protection : Yes
Mount Rainier : No
Modes : Packet, TAO, DAO, SAO, RAW SAO, RAW DAO, RAW SAO 16, RAW SAO 96, RAW DAO 16, RAW DAO 96

Region Protection Control : RPC II
Region : 2
Changes User : 4
Changes Vendor : 4

Disc Information (D:)

Type : Blank DVD+RW

Interface Information

Adapter 1

Description : Primary IDE Channel

Driver
Description : System32\DRIVERS\atapi.sys
Company : Microsoft Corporation
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Description : IDE/ATAPI Port Driver

Attached Devices
Description : Master: ST380011A
Type : Disk Drive
DMA : On

Adapter 2

Description : Secondary IDE Channel

Driver
Description : System32\DRIVERS\atapi.sys
Company : Microsoft Corporation
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Description : IDE/ATAPI Port Driver

Attached Devices
Description : Master: DVDRW IDE1004
Type : CD-Rom Drive
DMA : On
Autorun : On

Software Information

Operating System : Windows XP Professional (5.01.2600 Service Pack 2)
ASPI : Win32 Nero Aspi Library 2.0.1.59 Ahead Software AG

Description : Nero - Burning Rom
Version : 5, 5, 10, 33
Company : Ahead Software AG

Driver Information

Driver : ACPI
Description : ACPI Driver for NT
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation

Driver : AmdK7
Description : Processor Device Driver
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation

Driver : atapi
Description : IDE/ATAPI Port Driver
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation

Driver : ati2mtag
Description : ATI Radeon WindowsNT Miniport Driver
Version : 6.14.10.6505
Company : ATI Technologies Inc.

Driver : audstub
Description : AudStub Driver
Version : 5.1.2600.0 (XPClient.010817-1148)
Company : Microsoft Corporation

Driver : Cdfs
Description : CD-ROM File System Driver
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation

Driver : Cdrom
Description : SCSI CD-ROM Driver
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation

Driver : Disk
Description : PnP Disk Driver
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation

Driver : dmio
Description : NT Disk Manager I/O Driver
Version : 2600.2180.503.0
Company : Microsoft Corp., Veritas Software

Driver : dmload
Description : NT Disk Manager Startup Driver
Version : 2600.0.503.0
Company : Microsoft Corp., Veritas Software.

Driver : Fastfat
Description : Fast FAT File System Driver
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation

Driver : Fdc
Description : Floppy Disk Controller Driver
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation

Driver : Flpydisk
Description : Floppy Driver
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation

Driver : FltMgr
Description : Microsoft Filesystem Filter Manager
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation

Driver : Ftdisk
Description : FT Disk Driver
Version : 5.1.2600.0 (XPClient.010817-1148)
Company : Microsoft Corporation

Driver : gameenum
Description : Game Port Enumerator
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation

Driver : HTTP
Description : HTTP Protocol Stack
Version : 5.1.2600.2525 (xpsp_sp2_gdr.040919-1056)
Company : Microsoft Corporation

Driver : i8042prt
Description : i8042 Port Driver
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation

Driver : Imapi
Description : IMAPI Kernel Driver
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation

Driver : IpNat
Description : IP Network Address Translator
Version : 5.1.2600.2524 (xpsp_sp2_gdr.040919-1056)
Company : Microsoft Corporation

Driver : IPSec
Description : IPSec Driver
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation

Driver : isapnp
Description : PNP ISA Bus Driver
Version : 5.1.2600.0 (xpclient.010817-1148)
Company : Microsoft Corporation

Driver : kmixer
Description : Kernel Mode Audio Mixer
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation

Driver : MRxDAV
Description : Windows NT WebDav Minirdr
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation

Driver : mssmbios
Description : System Management BIOS Driver
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation

Driver : NdisTapi
Description : NDIS 3.0 connection wrapper driver
Version : 5.1.2600.0 (xpclient.010817-1148)
Company : Microsoft Corporation

Driver : NdisWan
Description : MS PPP Framing Driver (Strong Encryption)
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation

Driver : Npfs
Description : NPFS Driver
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation

Driver : Ntfs
Description : NT File System Driver
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation

Driver : Parport
Description : Parallel Port Driver
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation

Driver : PartMgr
Description : Partition Manager
Version : 5.1.2600.0 (XPClient.010817-1148)
Company : Microsoft Corporation

Driver : ParVdm
Description : VDM Parallel Driver
Version : 5.1.2600.0 (XPClient.010817-1148)
Company : Microsoft Corporation

Driver : PCI
Description : NT Plug and Play PCI Enumerator
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation

Driver : PSched
Description : MS QoS Packet Scheduler
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation

Driver : Ptilink
Description : Parallel Technologies DirectParallel IO Library
Version : 1.10 (XPClient.010817-1148)
Company : Parallel Technologies, Inc.

Driver : Rasl2tp
Description : RAS L2TP mini-port/call-manager driver
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation

Driver : RasPppoe
Description : RAS PPPoE mini-port/call-manager driver
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation

Driver : Raspti
Description : PTI DirectParallel® mini-port/call-manager driver
Version : 5.1.2600.0 (xpclient.010817-1148)
Company : Microsoft Corporation

Driver : Rdbss
Description : Redirected Drive Buffering SubSystem Driver
Version : 5.1.2600.2541 (xpsp_sp2_gdr.040919-1056)
Company : Microsoft Corporation

Driver : RDPCDD
Description : RDP Miniport
Version : 5.1.2600.0 (xpclient.010817-1148)
Company : Microsoft Corporation

Driver : rdpdr
Description : Microsoft RDP Device redirector
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation

Driver : redbook
Description : Redbook Audio Filter Driver
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation

Driver : rtl8139
Description : Realtek RTL8139 NDIS 5.0 Driver
Version : 5.398.613.2003 built by: WinDDK
Company : Realtek Semiconductor Corporation

Driver : Secdrv
Description : Macrovision SECURITY Driver
Version : 3.19.000
Company : Macrovision Corporation, Macrovision Europe Limited, and Macrovision Japan and Asia K.K.

Driver : serenum
Description : Serial Port Enumerator
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation

Driver : Serial
Description : Serial Device Driver
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation

Driver : sr
Description : System Restore Filesystem Filter Driver
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation

Driver : Srv
Description : Server driver
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation

Driver : swenum
Description : Plug and Play Software Device Enumerator
Version : 5.3.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation

Driver : sysaudio
Description : System Audio WDM Filter
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation

Driver : Tcpip
Description : TCP/IP Protocol Driver
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation

Driver : TermDD
Description : Terminal Server Driver
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation

Driver : uagp35
Description : MS AGPv3.5 Filter
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation

Driver : Update
Description : Update Driver
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation

Driver : usbehci
Description : EHCI eUSB Miniport Driver
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation

Driver : usbhub
Description : Default Hub Driver for USB
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation

Driver : usbuhci
Description : UHCI USB Miniport Driver
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation

Driver : ViaIde
Description : Generic PCI IDE Bus Driver
Version : 1.00.01.01
Company : Microsoft Corporation

Driver : VolSnap
Description : Volume Shadow Copy Driver
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation

Driver : msvcrt.dll
Version : 7.0.2600.2180 (xpsp_sp2_rtm.040803-2158)

Driver : msvcirt.dll
Version : 7.0.2600.2180 (xpsp_sp2_rtm.040803-2158)

Driver : mfc42.dll
Version : 6.02.4131.0

Driver : msvcp60.dll
Version : 6.02.3104.0

Driver : msvcr70.dll
Version : 7.00.9466.0

Driver : ole32.dll
Version : 5.1.2600.2595 (xpsp_sp2_gdr.041130-1729)

Driver : olepro32.dll
Version : 5.1.2600.2180

Driver : oledlg.dll
Version : 1.0 (XPClient.010817-1148)

Driver : advapi32.dll
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)

Driver : comctl32.dll
Version : 5.82 (xpsp_sp2_rtm.040803-2158)

Driver : setupapi.dll
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)

ASPI Information

System ASPI

Nero ASPI

WNASPI32.DLL : 2.0.1.59 160016 bytes January 29, 2003


#4

Try to update the firmware and see if that helps the problem. I have the same drive and it came with the same firmware you stated and I used the v0151 after I started running into media problem look here for the firmware it is a btc drive http://www.btc.com.tw/english/3-1-4driver_download_dvd_dual.htm

this is the most updated firmware http://www.btc.com.tw/drivers/zip/dvd_dual/IDE1004_0151_IDE.EXE

Also try to use Dvd Shrink with Dvd Decryptor they are pretty simple and freeware download at http://doom9.net

What is your file system Fat 32 or NTFS? If it is Fat32 you should convert it to ntfs it supports single files over 4gb as fat 32 does not


#5

Hi and welcome @cdfreaks,

I haven’t read over your complete previous post, but what I see is that you use firmware version 0040 (which is one of the first) on your drive. Firmware versions before 0043 can destroy your drive (BTC told this somewhere in the BTC Forum). So the first thing I would you suggsest is to update your drives firmware to the latest version. This can also solve problems with your drive if the media type you use is not supported. You can find the latest firmware for your drive here at the BTC frimware page

I hope this helps to solve your problems :wink:

cu


#6

Thanks rfjr23 I followed this link http://www.btc.com.tw/drivers/zip/d...04_0151_IDE.EXE
and download the updater that did everything it said it would do. I removed Nero 5.5 and installed Nero 6.6. every thing seems okay, no more dive door opening when it wants.
The only problem I have now is that when Nero comes to burn a DVD it eject the DVD and says that the media type is not compatable with CD\RW. I wonder if what H3rB3i says is true… [Quote] "Firmware versions before 0043 can destroy your drive ".
How would I know if my drive was damged for sure. I have wonderd for the last 2 months if the DVD drive hardware was on its way out or being played up by SP2.
The DVD media I am using are fujifilm DVD+R and Sony DVD+RW.
I managed three months ago to burn some movies onto both types using Power DVD.
Thanks again for the help

I have a feeling there is some setting on Nero that I havent got right. But not sure as there is just too much information in the menus that dont make good reading.