Some of you might have noticed that the user DVDRanger has been banned. This was our last resort after spending a lot of time trying make him behave on our forums.
For the long time readers of DVDRanger threads it's been obvious that he had difficulties in dealing with criticism on his software. The result was that many threads featuring DVDRanger were closed or took a lot of work from our side to monitor and moderate.
I've been in contact with DVDRanger for a long time by e-mail, as a first contact person for him to complain to, in the hope I could calm him down and to explain our actions.
In some occasions I received insulting messages back, which I ignored as I could also understand that if you develop something you spent a lot of time on and in which you believe, it's hard to take criticism.
Unfortunately the last mail he sent me, as a reply to a mail from me in which I tried to explained why we took an action on a thread, he answered me with a 'go to hell' and given the fact that he previously insulted other (staff) members and consumed a lot of our time, me and the team have decided to let him go.
His ban is - for now - forever, and should hopefully be the end of an era of a lot of bad mouthing and rants. We've tried to make him last as long as possible, but the situation got worse and worse.
We believe in freedom of speech as much as we can, and we won't make any concessions in removing criticism as DVDRanger asked us several times which would probably have been the only way to comfort him.
We did delete posts that (debatable) contained libel and deformation as we try to stick to the law and our rules and as we have no hidden agenda to hurt DVDRanger.
He also asked us to no longer report on his software. We feel it's our freedom to report on that and as long as we have members interested in his software, we'll try to continue reporting on it as we've done before.
Given the fact that this has been a long time issue on the forums, I thought it would be good to inform everyone about our decision of which we hope you respect. Banning people that have been here for a long time and have a decent amount of posts is not something we easily do, everyone makes mistakes or has bad days, but this went on for too long.