PLEASE HELP!!! I had a version of dvdfab loaded and working great on my new machine with vista. Once i closed it down incorrectly and it has not worked ever since!! i have unistalled it, reloaded it. reinstalled a diff version and cleaned my registry and all with the same results. . . an “appcrash” error. does anyone have any info they can share? do i just need to give up and use another program? If so which is worth the money? many thanks for any help!!

cheech dogg:sad:

Weird… I would suggest DLing CCleaner (ccleaner.com). Make sure you tick the non-default option that clears Windows PreFetch data. Sometimes the prefetch continues to use the old version of your program and your uninstall/reinstall doesn’t replace it.

My fail safe is the trusty format C: :slight_smile:

Before You do all that go here and get instructions for a clean uninstall for whichever OS you are running and reinstall. Keep your key safe!