[qanda]This thread is about the HP DVD1040e. Click here to see full specs[/qanda]Hi all,
I’m having a problem using Dvdfab and an HP DVD 1040e burner connected to a Dell E1705 laptop running Windows Vista and a HP ZD8000 laptop running Windows XP with SP3.
The problem: On either laptop, the drive is recognized by the operating system and Dvdfab. When I load the source dvd into the laptop and a blank dvd into the 1040e, Dvdfab checks the blank dvd and after a few seconds asks for a blank dvd to make the copy but there’s already one in the drive! I tried several blank Memorex dvds as well as some branded by OfficeMax.
Any ideas as to why this is happening and what I can do to resolve the issue?
thanks,
Atrainus