ok...So after reading over and over how easy and great this product is, I made the purchase last night and tried to back up my first movie I own, BOLT, immediately I get some error message and cannot burn.
First of all, where can I view the Licensee info?
I read the tutorial and still cannot figure out. Guys, I've been using DVD Shrink. Can someone please explain to me how to back up dvd movie using dvdfab in dvd shrink terms? I can tell you right now that their support is NONEXISTENT as nobody responds to my emails at Fengtao.