[QUOTE=dc1225;2244282]ok…So after reading over and over how easy and great this product is, I made the purchase last night and tried to back up my first movie I own, BOLT, immediately I get some error message and cannot burn.
First of all, where can I view the Licensee info?
I read the tutorial and still cannot figure out. Guys, I’ve been using DVD Shrink. Can someone please explain to me how to back up dvd movie using dvdfab in dvd shrink terms? I can tell you right now that their support is NONEXISTENT as nobody responds to my emails at Fengtao.[/QUOTE]
What error message do you get ? if it is about CSS protection then maybe you downloaded the software from the wrong website…but…without knowing what the error message is it will be hard to pin point the problem area