Can anyone help me with this new dvd copying and burning software..DVDfab Platinum? I recently purchased the software but when I start to burn my copied dvd it says "the media in drive D: is single layer , insert double layer media to start the writing process".
I have tried with 4*DVD-R DL i.e. dual layer recordable but still it is showing the same message again and again. I have even changed different brands like sony, verbatim and TDK but nothing works.
Is there anybody to help me with this? I have contacted DVDfab customer service twice last week via email but nobody has replied me yet neither they have any phone number ontheir site to call on.
I will appreciate the help.