StormJumper & All:
Hours later I'm still in the same predicament. Here is what I've done.
I used Add/Remove Programs to delete DFDFAB 5.
I went in to the C drive & deleted the DFAB 5 folder. I checked everywhere & no more DFAB 5 folders.
I then went in to "Documents & Settings"-"Owner & Administrator"(under my name)-"Hidden Folders" already had a check mark beside this option so I opened "Application Data" and removed the 4 "pcoufffin"files as well as the "vso" folder.
Then in C drive I opened the "Windows" folder and went to "Prefetch" and deleted all DVDFAB entries.
5.I then went to "My Documents" and deleted the"PCSETUP" folder, then closed.
I then went to Start-Run and typed in "Regedit" and brought up the HKEY info:
Opened"HKEY_CLASSES_ROOT and deleted all "DVDFAB" entries,then closed it.
Opened "HKEY_CURRENT_USER">>"SOFTWARE" and deleted "DVDFAB" folder & then the "VSO" folder. Then closed.
Opened "HKEY_LOCAL_MACHINE">>"SOFTWARE" & deleted the DVDFAB folder & the VSO folder.
I then emptied the RECYCLE BIN.
Now I've never used a Registry Clean program , investigated such & decided that the REGISTRY DEFENCE program would be safe to use. I ran the program & it found a lot of things it wanted to do but I was afraid to say Yes to the program so I closed it without doing anything but saved it.
I then "Defragged" the C drive but there were a lot of things they couldn't defrag.
Rebooted the computer, downloaded the program & installed the program but didn't open it, & double clicked on the attached file they sent me & the following message came up as always:
"Thank you, the product will be restarted to enable the Registered Version." It didn't restart.(No Surprise) I then double clicked on the DFAB 5 desktop icon, hard drive light came on temporarily and then went out & the DAMN program did NOT LOAD.
As usual I could not use other programs on the desktop nor could I get on the internet. I could not restart the computer the normal way but I had to hit the Reset Button. This, without a doubt, has been the most exasperating computer experience.
I notified the company by E mail & got a quick reply saying to uninstall & reinstall the program. I sent a 2nd E mail over two days ago & did not receive the courtesy of a reply.
This program is no good to me if I can't use it. I wasted the money and now I can't even use the Free DVDFAB HD 5 program as I used to do.
However I saved on an external hard drive the "exe" file for the free DVDFAB HD 22.214.171.124 program which for some unknown reason I can still install on my C drive & use it.
Where do I go from here!!!!