[QUOTE=PWANJO;2267799]StormJumper & All:
Hours later I’m still in the same predicament. Here is what I’ve done.
I used Add/Remove Programs to delete DFDFAB 5.
I went in to the C drive & deleted the DFAB 5 folder. I checked everywhere & no more DFAB 5 folders.
I then went in to “Documents & Settings”-“Owner & Administrator”(under my name)-“Hidden Folders” already had a check mark beside this option so I opened “Application Data” and removed the 4 "pcoufffin"files as well as the “vso” folder.
Then in C drive I opened the “Windows” folder and went to “Prefetch” and deleted all DVDFAB entries.
5.I then went to “My Documents” and deleted the"PCSETUP" folder, then closed.
I then went to Start-Run and typed in “Regedit” and brought up the HKEY info:
Opened"HKEY_CLASSES_ROOT and deleted all “DVDFAB” entries,then closed it.
Opened “HKEY_CURRENT_USER”>>“SOFTWARE” and deleted “DVDFAB” folder & then the “VSO” folder. Then closed.
Opened “HKEY_LOCAL_MACHINE”>>“SOFTWARE” & deleted the DVDFAB folder & the VSO folder.
I then emptied the RECYCLE BIN.
Now I’ve never used a Registry Clean program , investigated such & decided that the REGISTRY DEFENCE program would be safe to use. I ran the program & it found a lot of things it wanted to do but I was afraid to say Yes to the program so I closed it without doing anything but saved it.
I then “Defragged” the C drive but there were a lot of things they couldn’t defrag.
Rebooted the computer, downloaded the program & installed the program but didn’t open it, & double clicked on the attached file they sent me & the following message came up as always:
“Thank you, the product will be restarted to enable the Registered Version.” It didn’t restart.(No Surprise) I then double clicked on the DFAB 5 desktop icon, hard drive light came on temporarily and then went out & the DAMN program did NOT LOAD.
As usual I could not use other programs on the desktop nor could I get on the internet. I could not restart the computer the normal way but I had to hit the Reset Button. This, without a doubt, has been the most exasperating computer experience.
I notified the company by E mail & got a quick reply saying to uninstall & reinstall the program. I sent a 2nd E mail over two days ago & did not receive the courtesy of a reply.
This program is no good to me if I can’t use it. I wasted the money and now I can’t even use the Free DVDFAB HD 5 program as I used to do.
However I saved on an external hard drive the “exe” file for the free DVDFAB HD 18.104.22.168 program which for some unknown reason I can still install on my C drive & use it.
Where do I go from here!!![/QUOTE]
You went to all this trouble and then didn’t clean your registry…sigh.
Dump Registry Detective, and download Piriform’s CCleaner (it’s a freebie).
Repeat the uninstall instructions from Stormjumpers sig. again to the point where you use the registry cleaner. This time, use CCleaner and [B] U S E[/B] it. (Select the Registry icon, right beneath the Cleaner icon), run the scan, and then run the fix option.
It also wouldn’t hurt to run a virus and malware check (Avast! is good for virus’ and Malwarebytes is good for spyware, and they’re both freebies). When you’ve dealt with whatever they find, do the install again. (be sure to allow the PCouffin software to load, also).
When the installer finishes, you’ll be presented with a small window showing you the history and features of DVDFab. You can skip that. Also close any other screens that pop up. (such as select HD Decrypter or Gold or Platinum).
When you are sure nothing from Fab is running, go to your key attachment, and double click it. The usual message will come up.
When it’s done, wait a second or two, and the program should start normally.
If it doesn’t start at this point, you may have hardware problems we’re not going to be able to help you with.
P.S. I just re-read your thread… under My Documents/Your Name/Applications there should be another Fab folder containing the Temp folder (temp storage for ripped files)… delete that too.