[QUOTE=Buzz9991;2089784]The problem is now resolved.
Bad wording on the request form, it asks for your details if you have an already registered copy of DVDFab Platinum, and the version number, I thought it meant the version you were upgrading from, not what you have upgraded to.
Still all done and it’s still the best product around after using quite a few.[/QUOTE]
Glad to hear you figured it out… and btw,
welcome to cdfreaks…