DVDFAB Mobile to Generic

I am trying to copy the High School Musical from the DVD to my Sony Walkman. :sad: I am using DVDFab’s Mobile Generic option but I keep getting the following error:
“Failed to create directory” C:\generic:\ :frowning:

I have searched to forums but could not glean enough information to fix my particular issue. :confused: Any help would be appreciated. :slight_smile:

Thanks