OK first off I know how to get a new key for DVDFab6, that has been answered for me. I sent a request for one 3 days ago and never received it. I checked my spam filter and it is off and nothing is in my spam folder on my email page. I purchased a Platinum License a long time ago and have upgraded to newer versions several times in the past but for some reason I can’t get a new key this time because it isn’t being emailed to me. I was trying to switch to an alternate email address in case there is something wrong with my current one ( though there never was one before) through the DVDFab support website and it is asking for an order number to validate my new email address and I do not have one. I did a search on this site and did not come up with any solution so can someone please help me?
I hope I posted this in the proper forum. If not I am sorry.