DVDFab "has stopped working"

vbimport

#1

When I try to install DVDFab 5.0.9.0 I get this message just before the registration page is to appear. “DVDFab the ultimate DVD copying/converting/burning software! has stopped working.” Ive tried to uninstall then do a clean unistall as mentioned earlier by another poster here, then reinstall with the same results. I earlier had a trial version that worked fine but had expired. I recently purchased the registration key and installed on a xp based desktop with no problem. But trying to install on my new Vaio notebook with vista and I can’t even get to the registration page. Software downloads and installs normally up until the enter registration page. Thanks


#2

There have been lots of problems with keys and Vista in the past few weeks. Make sure you are installing as a user with administrator permissions.


#3

Do a clean uninstall again here is the link for VISTA http://club.cdfreaks.com/2065659-post1.html follow the instructions exactly as said. When you reinstall makes sure windows defender is disabled, UAC is off and you firewall and anti-virus is off too. One of those is stopping it from installing correctly. After you enter your reg key then turn everything back on.


#4

Thanks! My windows defender was already off and I turned off the firewall/spyware stuff. I didn’t know what UAC was but figured it out along the way. (love winkopedia). Followed the clean erase(thanks for that) then your suggestions and it worked. I needed to install a better registry cleaner than the McAfey I have. I used CCleaner and it fixed a ton of stuff. It’s working well now. Thank you!!! Just one more question. When I turn the User Account Control back on, I receive the same message as before. “… it stopped working”. At this point I don’t care if the UAC is on or off, but is there a way to change settings in the UAC to allow for DVDFab to work with it on? By the way I am the admin. Thanks again!!!


#5

I have to get back to you about that but you should not be getting that message that it stopped working. Did you restart your computer after you re-installed? when you start dvdfab right click the icon and choose run as administrator. I or another member will post another spot to check to make sure dvdfab is allowed to run on your VISTA


#6

[QUOTE=jane doe;2128675]Thanks! My windows defender was already off and I turned off the firewall/spyware stuff. I didn’t know what UAC was but figured it out along the way. (love winkopedia). Followed the clean erase(thanks for that) then your suggestions and it worked. I needed to install a better registry cleaner than the McAfey I have. I used CCleaner and it fixed a ton of stuff. It’s working well now. Thank you!!! Just one more question. When I turn the User Account Control back on, I receive the same message as before. “… it stopped working”. At this point I don’t care if the UAC is on or off, but [B]is there a way to change settings in the UAC[/B] to allow for DVDFab to work with it on? By the way I am the admin. Thanks again!!![/QUOTE]

Hi Jane doe
If you are running Vista Home Prem you can not change the setting for the UAC you can only turn it on or off :frowning:

If you are running Vista Ultimate then you can make changes the the UAC settings :smiley:
To do so you will have to access the Local Security Policy -> Local Policy -> [B]Security Options[/B], there are 10 different settings you can change by enabling or disabling them :wink:


#7

Thanks Stormjumper, GJ, Signals, and all who contribute. I have the Vista Home Edition and I turned off the UAC. Not only am I in business but I love that I stopped getting all those “are you sure you want to do that” popups. Two birds with one stone. I really believe this was causing lots of problems with the installation. Also if you had an expired trial version, I believe it also causes some problems since it seems not all of the past program gets deleted as mentioned in another post. My case was expired Gold to Platinum w/mobile. Thank you all once again!!!


#8

Hello again Jane
Glad we was able to help to you out with your issue, hope to see you around the forum :smiley:
Have a nice day :flower:


#9

I have the same problems but the sollution is not working at my PC.


#10

To help we do need system info, any error codes if any or any other details you can give


#11

I have Windows Vista premium SP1. And I also get this message : “DVDFab the ultimate DVD copying/converting/burning software! has stopped working when i choose divide into two dvd’s and right after get a Video_ts file.” Ive tried to uninstall then do a clean uninstall as mentioned earlier by another poster here, then reinstall with the same results. I don’t know what is going on.
Please help.


#12

[quote=chatbeest;2133346]I have Windows Vista premium SP1. And I also get this message : “DVDFab the ultimate DVD copying/converting/burning software! has stopped working when i choose divide into two dvd’s and right after get a Video_ts file.” Ive tried to uninstall then do a clean uninstall as mentioned earlier by another poster here, then reinstall with the same results. I don’t know what is going on.
Please help.[/quote]
Make sure DVDFab was added to the DEP exception list and there is a tick mark next to "Turn on DEP for all programs and services except those I select"
also try turning UAC
Sorry since you are running the Home Premium your account is limited even as owner and logged on as administrator :frowning: (Microsoft greed you know)


#13

[QUOTE=StormJumper;2133352]Make sure DVDFab was added to the DEP exception list and there is a tick mark next to "Turn on DEP for all programs and services except those I select"
also try turning UAC
Sorry since you are running the Home Premium your account is limited even as owner and logged on as administrator :frowning: (Microsoft greed you know)[/QUOTE]

I have tried it all and it is not working.:sad::sad:
I give up trying too use DVDFAB.

Thank you for your time and help.:iagree::iagree:


#14

i have windows vista 64 bit and i successfuly installed dvd fab platinum 5.2.3.0 and it opens fine and reads the original disc fine and i start the copy process and it goes thru but when it comes time to put in the blank dvd it goes to a message that reads dvdfab platinum the ultimate burning software has stopped working what would cause this to happen at that stage of the burning process


#15

[quote=chatbeest;2133449]I have tried it all and it is not working.:sad::sad:
I give up trying too use DVDFAB.

Thank you for your time and help.:iagree::iagree:[/quote]
Some members have to run DVDFab in [B]compatibility mode[/B], have you tried doing that ?


#16

SJ

You’re quoting a 4 month old post. I think [I]that[/I] ship has sailed :wink:


#17

[quote=Guzeppi;2198834]SJ

You’re quoting a 4 month old post. I think [I]that[/I] ship has sailed ;)[/quote]
It was meant for marcusgash
just clicked on the wrong poster :doh: another duh moment :eek:


#18

[B]Guzeppi[/B]
BTW welcome to the forum :flower:
and the man overboard call :bigsmile:


#19

Sorry i didn’t end the discution sooner but i now found a version that does work.
DVDFab Platinum_5.2.2.2
It took awhile but this one is working just fine again.
Thanks for the reactions.
:clap::clap::clap::clap::clap: