if you still have the problem you may be able to FIX the problem by doing the method that I have listed below under "HOW TO DO A CLEAN UNINSTALL OF DVDFAB"
if you have read post # 9 by me you know that I had and fixed the exact same problem Do everything I WROTE don't forget anything.
How to do a Clean uninstall of DVDFab
Uninstall DVDFab like you normally do, next open My Computer and go to c:\Program Files (OR) where ever you installed DVDFab and delete the DVDFab folder....now close Program Files
Since you are already have your "C" drive open go to "Documents and Settings \ OWNER" and open the "HIDDEN FOLDER" called "Application Data"....now go all the way down to "PCOUFFIN" that was left behind when DVDFab was uninstalled and delete ( NOTE ) there are 4 entries for the pcouffin delete "ALL 4"....close documents and settings
NOW the last thing you want to do in your "C" drive is to open the "WINDOWS folder \ PREFETCH folder" and delete the boot-up file for DVDFab (better known as the ".pf " file
it will look like this DVDFABPLATINUM3080.EXE- # # # # # # # #.pf
where # is a number and or letter (string of 8 total ( NOTE ) delete all entries for FAB.....close the "C" drive
Now open "My Documents" and delete the DVDFab Folder (AND) the "PCSETUP" Folder ...now close my documents
If you have anything in the Recycle Bin empty it
NOW for the last two steps DO in this order
1st do a Registry Clean up "REGSEEKER" or what ever you use
2nd Defrag your whole system
NOW Reboot and re-install DVDFab ( NOTE ) DO NOT USE AN OLD download file of FAB that you have had on your computer "COULD be Corrupt
RE-DOWNLOAD a new copy of the file
After you re-install DVDFab and activate with key make these selections in common settings \ Write
Burning Engine ...VSO
Write Speed.........4x or 8x
Write Type of DVD-R media.....SAO Writing
DVD Writable Media(DVD-5)size......4464 " by using custumize in the drop down"
(NOTE) click OK NOT the close button on top
AND most of all this is very important ( DO NOT ) have any programs running in the background "PLUS" when doing a backup "STAY OFF" the internet
and let us know how it works out