DVDFab "Failed to create directory at E:\DVD \ (0)"

I have installed and reinstalled DVDFab Express/Gold and also paid for it.
At first it worked great and now it doesn’t show anything in source or target and I get “failed to create directory at E:\DVD \ (0)”. For some reason it is not reconizing my DVD player/burner… BUT I also have DVD Cloner lll and it is fine (except they have not found a way yet to break the new codes) and is reconizing the player so I know it is working fine.
Can anyone help I get frustrated so easy when I can’t fiqure things out.
Thank you for any help you can assist me with.