Dvdfab crashes while scanning disks

i am running windows xp sp 2 i installed dvdfab platinum version successfully and the program runs. however when i put a dvd in the drive and dvdfab begins scanning the disk the program always crashes and closes down.

do i need to unistall the previous dvdfab platinum version in order for 5 to work properly or does that matter?

There are a couple of issues that relate to your problem.
I can’t seem to find the thread I wanted, but these will suffice:


Go to http://www.dvdfab.com/download.htm and down load that version and install overtop of your current version. It appears that you downloaded from the .NET site and not the .COM site. The .NET site version causes the issue that you are seeing.[/QUOTE]

thanks… working good now :slight_smile: