Dvdfab burning problem

I’m a newbie with a stupid question.
Today I started having a burning problem with DVDFab Platinum. It copies, then does not write. It says “writing” and the “elapsed time” moves but the “percentage complete” remains at zero. It eventually ejects the DVD which looks as if about one-third of the disk has been written or it gives a “failure” without marking the DVD.
I tried to adjust the writing speed but can’t find or figure out how. I’ve been to the FAQs, tutorial, etc. They say set the writing speed low but don’t say how. Everything has worked fine for about 60 days until now.

Moved this to the DVDFab forum since this was entirely a DVDFab problem.

[quote=Capt. Ralls;2194343]I’m a newbie with a stupid question.
Today I started having a burning problem with DVDFab Platinum. It copies, then does not write. It says “writing” and the “elapsed time” moves but the “percentage complete” remains at zero. It eventually ejects the DVD which looks as if about one-third of the disk has been written or it gives a “failure” without marking the DVD.
I tried to adjust the writing speed but can’t find or figure out how. I’ve been to the FAQs, tutorial, etc. They say set the writing speed low but don’t say how. Everything has worked fine for about 60 days until now.[/quote]
Did you download from dvdfab.net if so you have the NON css version , need to go to dvdfab.com and download from there :slight_smile:

Sorry, but I’m not computer savvy enough to understand. I downloaded the trial version of DVDFAB then bought DVDFAB Platinum. A few days ago I received instructions from DVDFAB to download the latest version, which I did. It worked fine for several days, then failed on burning as I described above. I have been using Verbatim and Memorex DVD-R16 disks which I had on hand and they worked fine until a couple of days ago. I thought that maybe decreasing the writing speed would help but cannot find out, even from DVDFAB instructions and website, how to set the write speed. This might not be the problem. I went to DVDFAB’s FAQ section as they advised and am now at the forum, which they also advised. I’m afraid that I’m just not computer savvy enough to run this software or to understand what you guys are saying.

When you open DVDFab look at the top you will see a round button with a check mark click on that to open common settings on the left you will then see all the settings pages for each features, click on write there you will see all the settings for the write process :wink:

Yes the guides come in handy sometimes :bigsmile:

My DVDFAB Platinum worked fine during the 30 day free trial and for about 30 days after I purchased it. I got a “pop-up” on it one day advising me to download the newest version. I did. It worked fine for about a week then the burning problem above occured. I did get one error message one time, “error 122”.
I thought I’d solved the problem yesterday. Thanks to you I clicked on the “circle with check” at the top. Write was set to VSO and I changed it to ImgBurn. ImgBurn wrote the complete program down to the end when it said “writing title info” or something like that then failed. Since then it will not write but gives a “failure” at the start. I’m not very computer savvy. I like DVDFab when it works but some of the instructions you have kindly offered I don’t know how to perform. On an “uninstall” I have no idea which other programs might be using some of the drivers or components. Where can I turn to get it fixed. Will DVDFab support help or do they speak Chinese?

Hi Capt.,

Sounds like your burner(s) may be in PIO mode. They need to be in DMA mode.

If you could post a couple of burn logs, this will help us immensely.
Just copy and paste them.

The default location is:
[B]C:\Documents and Settings[I]Administrator Name[/I]\My Documents\DVDFab\Log[/B]

The first and easiest method to remedy the DMA issue is to simply click on the [B]little green icon [/B](check mark) on the top of Fab > [B]Common Settings [/B]> [B]General[/B] > now click on [B]Reset DMA[/B].

This may or may not work. If not,
there are also 2 links re: DMA in my sig. Click on the second one and install the VBScript file.

Hope this helps…let us know

[quote=Capt. Ralls;2195521]My DVDFAB Platinum worked fine during the 30 day free trial and for about 30 days after I purchased it. I got a “pop-up” on it one day advising me to download the newest version. I did. It worked fine for about a week then the burning problem above occured. I did get one error message one time, “error 122”.
I thought I’d solved the problem yesterday. Thanks to you I clicked on the “circle with check” at the top. Write was set to VSO and I changed it to ImgBurn. ImgBurn wrote the complete program down to the end when it said “writing title info” or something like that then failed. Since then it will not write but gives a “failure” at the start. I’m not very computer savvy. I like DVDFab when it works but some of the instructions you have kindly offered I don’t know how to perform. On an “uninstall” I have no idea which other programs might be using some of the drivers or components. Where can I turn to get it fixed. Will DVDFab support help or do they speak Chinese?[/quote]
Hey Capt
go with what my good friend maineman laid out for you, also open ImgBurn and click on “Tools” you want to go to the “Build"tab and put a tick mark for the setting"Don’t prompt image details”

also when you open ImgBurn you may want to click on the "Write file/folder to disc"button and on the right side click on the device tab and look at the bottom right you will see three small buttons with icons click on the top one threre you can enter the MID(media ID) and select the best write speed for that MID you can also select a drive to burn at a different speed if that MID works better on that drive…this way when you put the blank in the drive ImgBurn will see the MID and burn automatically at the speed you have set :wink:

Burn Logs:

I 16:12:06 ImgBurn Version 2.4.2.0 started!
I 16:12:06 Microsoft Windows XP Home Edition (5.1, Build 2600 : Service Pack 2)
I 16:12:06 Total Physical Memory: 490,860 KB - Available: 231,096 KB
W 16:12:06 Drive D:\ (FAT32) does not support single files > 4 GB in size.
W 16:12:06 Drive J:\ (FAT32) does not support single files > 4 GB in size.
I 16:12:06 Initialising SPTI…
I 16:12:06 Searching for SCSI / ATAPI devices…
I 16:12:07 Found 1 DVD-ROM/CD-RW and 1 DVD±RW/RAM!
I 16:12:07 Operation Started!
I 16:12:07 Building Image Tree…
I 16:12:07 Checking Directory Depth…
I 16:12:07 Calculating Totals…
I 16:12:07 Preparing Image…
I 16:12:07 Checking Path Length…
I 16:12:07 Contents: 8 Files, 2 Folders
I 16:12:07 Size: 4,198,619,136 bytes
I 16:12:07 Sectors: 2,050,107
I 16:12:07 Image Size: 4,199,251,968 bytes
I 16:12:07 Image Sectors: 2,050,416
I 16:12:15 Operation Successfully Completed! - Duration: 00:00:07
I 16:12:15 Operation Started!
I 16:12:15 Source File: -==//[BUILD IMAGE]/==-
I 16:12:15 Source File Sectors: 2,050,416 (MODE1/2048)
I 16:12:15 Source File Size: 4,199,251,968 bytes
I 16:12:15 Source File Volume Identifier: EINSTEINS_BIG_IDEA
I 16:12:15 Source File Application Identifier: IMGBURN V2.4.2.0 - THE ULTIMATE IMAGE BURNER!
I 16:12:15 Source File Implementation Identifier: ImgBurn
I 16:12:15 Source File File System(s): ISO9660, UDF (1.02)
I 16:12:15 Destination Device: [0:0:0] ATAPI DVD A DH20A4P 9P58 (F:) (USB)
I 16:12:15 Destination Media Type: DVD-R (Disc ID: CMC MAG. AM3) (Speeds: 2x, 4x, 6x, 8x, 12x, 16x)
I 16:12:15 Destination Media Sectors: 2,298,496
I 16:12:15 Write Mode: DVD
I 16:12:15 Write Type: DAO
I 16:12:15 Write Speed: 8x
I 16:12:15 Link Size: Auto
I 16:12:15 Test Mode: Yes
I 16:12:15 OPC: No
I 16:12:15 BURN-Proof: Enabled
W 16:12:19 DeviceIoControl(FSCTL_LOCK_VOLUME) Failed! - Reason: Access is denied.
W 16:12:19 DeviceIoControl(FSCTL_DISMOUNT_VOLUME) Failed! - Reason: Access is denied.
I 16:12:19 Advanced Settings - Force HT: No, Online HT: No, OverSpeed: No, SmartBurn: Yes
I 16:12:20 Filling Buffer… (20 MB)
I 16:12:21 Writing LeadIn…
W 16:14:43 Failed to Write Sectors 32 - 63 - Reason: Cannot Write Medium - Incompatible Format
W 16:14:43 Retrying (1 of 20)…
W 16:14:43 Retry Failed - Reason: Cannot Write Medium - Incompatible Format
W 16:14:43 Retrying (2 of 20)…
W 16:14:43 Retry Failed - Reason: Cannot Write Medium - Incompatible Format
W 16:14:43 Retrying (3 of 20)…
W 16:14:43 Retry Failed - Reason: Cannot Write Medium - Incompatible Format
W 16:14:43 Retrying (4 of 20)…
W 16:14:43 Retry Failed - Reason: Cannot Write Medium - Incompatible Format
W 16:14:43 Retrying (5 of 20)…
W 16:14:43 Retry Failed - Reason: Cannot Write Medium - Incompatible Format
W 16:14:43 Retrying (6 of 20)…
W 16:14:43 Retry Failed - Reason: Cannot Write Medium - Incompatible Format
W 16:14:43 Retrying (7 of 20)…
W 16:14:43 Retry Failed - Reason: Cannot Write Medium - Incompatible Format
W 16:14:43 Retrying (8 of 20)…
W 16:14:43 Retry Failed - Reason: Cannot Write Medium - Incompatible Format
W 16:14:43 Retrying (9 of 20)…
W 16:14:43 Retry Failed - Reason: Cannot Write Medium - Incompatible Format
W 16:14:43 Retrying (10 of 20)…
W 16:14:43 Retry Failed - Reason: Cannot Write Medium - Incompatible Format
W 16:14:43 Retrying (11 of 20)…
W 16:14:43 Retry Failed - Reason: Cannot Write Medium - Incompatible Format
W 16:14:43 Retrying (12 of 20)…
W 16:14:43 Retry Failed - Reason: Cannot Write Medium - Incompatible Format
W 16:14:43 Retrying (13 of 20)…
W 16:14:43 Retry Failed - Reason: Cannot Write Medium - Incompatible Format
W 16:14:43 Retrying (14 of 20)…
W 16:14:43 Retry Failed - Reason: Cannot Write Medium - Incompatible Format
W 16:14:43 Retrying (15 of 20)…
W 16:14:43 Retry Failed - Reason: Cannot Write Medium - Incompatible Format
W 16:14:43 Retrying (16 of 20)…
W 16:14:43 Retry Failed - Reason: Cannot Write Medium - Incompatible Format
W 16:14:43 Retrying (17 of 20)…
W 16:14:43 Retry Failed - Reason: Cannot Write Medium - Incompatible Format
W 16:14:43 Retrying (18 of 20)…
W 16:14:43 Retry Failed - Reason: Cannot Write Medium - Incompatible Format
W 16:14:43 Retrying (19 of 20)…
W 16:14:44 Retry Failed - Reason: Cannot Write Medium - Incompatible Format
W 16:14:44 Retrying (20 of 20)…
W 16:14:44 Retry Failed - Reason: Cannot Write Medium - Incompatible Format
W 16:14:48 Retrying (21)…
W 16:14:48 Retry Failed - Reason: Cannot Write Medium - Incompatible Format
W 16:14:50 Retrying (22)…
W 16:14:50 Retry Failed - Reason: Cannot Write Medium - Incompatible Format
W 16:14:51 Retrying (23)…
W 16:14:51 Retry Failed - Reason: Cannot Write Medium - Incompatible Format
E 16:14:52 Failed to Write Sectors 32 - 63 - Reason: Cannot Write Medium - Incompatible Format
I 16:14:52 Synchronising Cache…
W 16:14:57 User opted to skip the ‘Close Track/Session/Disc’ functions.
E 16:14:57 Failed to Write Image!
E 16:15:01 Operation Failed! - Duration: 00:02:41
I 16:15:01 Average Write Rate: 0 KB/s (0.0x) - Maximum Write Rate: 0 KB/s (0.0x)
I 16:15:05 Close Request Acknowledged
I 16:15:05 Closing Down…
I 16:15:05 Shutting down SPTI…
I 16:15:05 ImgBurn closed!

2009-01-11 15:10:31 ---- ******************** Log session stop 11-Jan 15:10:31.906 PID 2540********************
2009-01-11 15:10:21 Error WRITE FAILED: Can’t find write strategy at sector 32
2009-01-11 15:10:18 Error Write error at 16 (16) - Code 05 30 05 [Illegal request, Cannot write medium, Incompatible format]
2009-01-11 15:10:18 Info Lead-in burning time (mS) 250306
2009-01-11 15:06:08 Info Write started 2201392 sectors to write
2009-01-11 15:06:08 Info Init success: DVD-R SAO
2009-01-11 15:06:08 Info Writing speed requested x4.0, effective x4.0
2009-01-11 15:06:08 Info Available write speed: 16x, 12x, 8x, 6x, 4x, 2x,
2009-01-11 15:06:08 Info Media ID: CMC MAG. AM3
2009-01-11 15:06:08 Info Media type: DVD-R
2009-01-11 15:06:05 Info Scanned files #9, folder #2 - total size 4507338752 b. (4.2 Gb.)
2009-01-11 15:06:05 Info Inserted media type : DVD-R
2009-01-11 15:06:05 Info Write started
2009-01-11 15:06:04 Info New media (DVD-R) inserted. Burning layer is ready to write
2009-01-11 15:06:02 Info Media removed. Burning layer not ready to write
2009-01-11 15:05:54 Info New media (DVD-R) inserted. Burning layer is ready to write
2009-01-11 14:59:27 Info Compatible media types : DVD-R, DVD-RW Seq., DVD-RW RO, DVDRAM, DVD+R, DVD+RW, CD-R, CD-RW, DL DVD+R, DL DVD-R
2009-01-11 14:59:27 Info Drive has IDE-ATAPI physical interface
2009-01-11 14:59:27 Info New Drive selected : 0:0:0 - ATAPI DVD A DH20A4P 9P58 [F] (Usb)
2009-01-11 14:59:27 Info Current Drive selected : 1:0:0 - HL-DT-ST RW/DVD GCC-4243N 1.01 [E] (Ide)
2009-01-11 14:59:27 Info Using Patin-Couffin driver Version 1.37, Internal revision 37 Async. Access mode
2009-01-11 14:59:27 Info System default language : English (United States)
2009-01-11 14:59:27 Info User default language : English (United States)
2009-01-11 14:59:27 Info DLL Version : 3.2.4.406
2009-01-11 14:59:27 Info DLL : C:\Program Files\DVDFab 5\vso_hwe.dll
2009-01-11 14:59:27 Info Version : 5, 2, 2, 6
2009-01-11 14:59:27 Info ExeName : C:\Program Files\DVDFab 5\DVDFab.exe
2009-01-11 14:59:27 Info OS : Microsoft Windows XP Personal (build 2600) with Service Pack 2 5.1
2009-01-11 14:59:27 ---- ******************** Log session start 11-Jan 14:59:27.671 PID 2540********************

2009-01-11 14:59:10 ---- ******************** Log session stop 11-Jan 14:59:10.281 PID 2540********

2009-01-11 14:59:10 ---- ******************** Log session stop 11-Jan 14:59:10.281 PID 2540********************
2009-01-11 14:59:09 Info Current Drive selected : 1:0:0 - HL-DT-ST RW/DVD GCC-4243N 1.01 [E] (Ide)
2009-01-11 14:59:09 Info Using Patin-Couffin driver Version 1.37, Internal revision 37 Async. Access mode
2009-01-11 14:59:09 Info System default language : English (United States)
2009-01-11 14:59:09 Info User default language : English (United States)
2009-01-11 14:59:09 Info DLL Version : 3.2.4.406
2009-01-11 14:59:09 Info DLL : C:\Program Files\DVDFab 5\vso_hwe.dll
2009-01-11 14:59:09 Info Version : 5, 2, 2, 6
2009-01-11 14:59:09 Info ExeName : C:\Program Files\DVDFab 5\DVDFab.exe
2009-01-11 14:59:09 Info OS : Microsoft Windows XP Personal (build 2600) with Service Pack 2 5.1
2009-01-11 14:59:09 ---- ******************** Log session start 11-Jan 14:59:09.671 PID 2540********************

2009-01-11 14:57:36 ---- ******************** Log session stop 11-Jan 14:57:36.484 PID 3884********************
2009-01-11 14:57:06 Info New media (DVD-R) inserted. Burning layer is ready to write
2009-01-11 14:55:42 Info Compatible media types : DVD-R, DVD-RW Seq., DVD-RW RO, DVDRAM, DVD+R, DVD+RW, CD-R, CD-RW, DL DVD+R, DL DVD-R
2009-01-11 14:55:42 Info Drive has IDE-ATAPI physical interface
2009-01-11 14:55:42 Info New Drive selected : 0:0:0 - ATAPI DVD A DH20A4P 9P58 [F] (Usb)
2009-01-11 14:55:42 Info Current Drive selected : 1:0:0 - HL-DT-ST RW/DVD GCC-4243N 1.01 [E] (Ide)
2009-01-11 14:55:42 Info Using Patin-Couffin driver Version 1.37, Internal revision 37 Async. Access mode
2009-01-11 14:55:42 Info System default language : English (United States)
2009-01-11 14:55:42 Info User default language : English (United States)
2009-01-11 14:55:42 Info DLL Version : 3.2.4.406
2009-01-11 14:55:42 Info DLL : C:\Program Files\DVDFab 5\vso_hwe.dll
2009-01-11 14:55:42 Info Version : 5, 2, 2, 6
2009-01-11 14:55:42 Info ExeName : C:\Program Files\DVDFab 5\DVDFab.exe
2009-01-11 14:55:42 Info OS : Microsoft Windows XP Personal (build 2600) with Service Pack 2 5.1
2009-01-11 14:55:42 ---- ******************** Log session start 11-Jan 14:55:42.281 PID 3884********************

2009-01-11 14:52:25 ---- ******************** Log session stop 11-Jan 14:52:25.062 PID 3884********************
2009-01-11 14:52:24 Info Current Drive selected : 1:0:0 - HL-DT-ST RW/DVD GCC-4243N 1.01 [E] (Ide)
2009-01-11 14:52:24 Info Using Patin-Couffin driver Version 1.37, Internal revision 37 Async. Access mode
2009-01-11 14:52:24 Info System default language : English (United States)
2009-01-11 14:52:24 Info User default language : English (United States)
2009-01-11 14:52:24 Info DLL Version : 3.2.4.406
2009-01-11 14:52:24 Info DLL : C:\Program Files\DVDFab 5\vso_hwe.dll
2009-01-11 14:52:24 Info Version : 5, 2, 2, 6
2009-01-11 14:52:24 Info ExeName : C:\Program Files\DVDFab 5\DVDFab.exe
2009-01-11 14:52:24 Info OS : Microsoft Windows XP Personal (build 2600) with Service Pack 2 5.1

Hey Capt
your first log shows
W 16:12:06 Drive [B]D:\ (FAT32) does not support single files > 4 GB in size.
[/B]W 16:12:06 Drive J:\ (FAT32) does not support single files > 4 GB in size.

which I believe is your problem, A FAT32 system only allows a 2GB file size…at least to my understanding

[QUOTE=Capt. Ralls;2196100]Burn Logs:

I 16:12:15 Destination Device: [0:0:0] ATAPI DVD A DH20A4P 9P58 (F:) (USB)
I 16:12:15 Destination Media Type: DVD-R (Disc ID: CMC MAG. AM3) (Speeds: 2x, 4x, 6x, 8x, 12x, 16x)[/QUOTE]

I’ve isolated the part of the log you submitted that I thought you should see.

Of particular note is the Manufacturers ID, in your case, here it’s CMC MAG AM3.

According to Lab tests done, and reported on www.videoFAQ.com/media, the particular media you are trying to use is one of the poorest in the market place, and the probable source of your issues with regards to burn failures.

Can only suggest you go out and buy Verbatim, Sony, or, if you don’t mind shopping on the web, find Taiyo Yuden. I’ve been getting Sony from Wal Mart, Verbatim may need a phone call or two to run down (try Staples), and use only one of those brands for your videos.

Hope this helps.

StormJumper’s advice on the previous post is also valid, But I don’t think you should worry about it now… try the media switch first, and see what that does.

O’C

:slight_smile:

I can get Taiyo Yuden online from Neato.
I followed the instructions except for the “2 files” which I don’t know how to do.
ImgBurn came on, buffered, said “writing lead in” for about 2 minutes, then failed. Says “Cannot write medium. Incompatable format”. ???
I don’t understand about the 2MB. Have been burning larger files until it failed.

Tor
was I wrong in my post #11 :confused:

[QUOTE=Capt. Ralls;2196143]I can get Taiyo Yuden online from Neato.
I followed the instructions except for the “2 files” which I don’t know how to do.
ImgBurn came on, buffered, said “writing lead in” for about 2 minutes, then failed. Says “Cannot write medium. Incompatable format”. ???
I don’t understand about the 2MB. Have been burning larger files until it failed.[/QUOTE]

What “2 files”? Were those part of the instructions to uninstall & reinstall DVDFab?

Imgburn came on… etc… With what media did the lead-in write fail?

Don’t worry about the file size, or that “2MB” for now… let’s get the burns to work first.

And to do that, you’ll need new media, which I don’t think you obtained since I keyed my last post.

O’C

:slight_smile:

[quote=Capt. Ralls;2196143]
I followed the instructions except for the[B] “2 files”[/B] which I don’t know how to do.
.[/quote]
Can you please tell me what two files you are talking about :confused:

My “D” drive is partitioned on my hard drive and not used. I do not have a “J” drive, so I don’t know what the log refers to.
I tried one more time, told DVDFab to “shrink” using 5 instead of 9. When it was working it would say that the quality was reduced to 86% or something similar when using “5” and copy much slower. This time it still said quality 100% and copied very fast. Wonder if I’ll ever be able to use it. I’m ordering some new Taiyo Yudens but it wrote fine to these I’m using for about 2 months. Thanks much.

Excuse me. This is what I don’t know how to do:

This may or may not work. If not,
there are also 2 links re: DMA in my sig. Click on the second one and install the VBScript file.

Hope this helps…let us know

[QUOTE=StormJumper;2196144]Tor
was I wrong in my post #11 :confused:[/QUOTE]

Stormjumper you are wrong on the Fat 32

You cannot create a file larger than (2^32)-1 bytes (this is one byte less than 4 GB) on a FAT32 partition.

[quote=Capt. Ralls;2196163]Excuse me. This is what I don’t know how to do:

This may or may not work. If not,
there are also 2 links re: DMA in my sig. Click on the second one and install the VBScript file.

Hope this helps…let us know[/quote]
Oh you are talking about what is in maineman’s signature :doh:
I thought you was refering to something in one of the guides for doing a clean uninstall/re-install :flower: