I am a total noob, so I apologize in advance for my lack of experience with some of the higher level discussions (at least they were high level to me) that I have tried to understand in this fantastic forum.
I am running windows 8.1, with ESET smart security 7 and any version of DVDFAB 9.X that I try to run, either stalls on opening the DVD or simply just gets to the copy screen and then fails.
In a XP environment the same program and DVD works flawlessly.
The DVD drive works fine with other programs and it shows up as working fine in device manager.
The upperfilter is set to edevmon, but I already changed the name of it, and it had no effect.
I installed using “run as administrator” and the ESET logs show no errors.
I also tried with the firewall and AV disabled and got the same results.
I have tried everything that my limited experience will allow, and have had no luck, so I am hoping that some kind soul will assist me in the learning process here.
I have also read in other posts about checking the logs, but I do not know how to do that or where they are located.
Thanks in advance for any assistance anybody can lend.