DVDFab 6 loops when reading DVD

I have used DVDFab 5 trial, without any problems. I just bought DVDFab 6, and when I put the DVD in the drive, it loops through the progress bar on the “Open DVD Source” dialog box for many, minutes. sometimes, after 15 - 20 minutes, I get a ‘Read Error - Abort, Retry, Ignore’ message.

Can anyone shed some light?

Thanks, everybody!

Ken

Yes try cleaning the DVD and also in common settings try changing the pathplayer setting to always enabled. If changing it to always enabled does not work then change it to disabled as the default setting does not work for most users