DVDFab 4120 Freeze

vbimport

#1

Hi all

I just installed DVDFab 4120 and every time I put a DVD in the program crashes and I have to reboot my machine because the EXE file refuses to close.

I am running Vista 64BIT, QC CPU and 4GB RAM.

Is anyone else having this problem?

I am also trying to figure out how to NOT use the PCouffin driver during install, but I can’t figure out how to turn it off. It asked me once to install it and I said yes, but now it doesn’t ask me anymore.

Any help with this would be great…

Thanks


#2

[QUOTE=duskdevilza;2024949]Hi all
I just installed DVDFab 4120 and every time I put a DVD in the program crashes and I have to reboot my machine because the EXE file refuses to close.
I am running Vista 64BIT, QC CPU and 4GB RAM.
Is anyone else having this problem?
I am also trying to figure out how to NOT use the PCouffin driver during install, but I can’t figure out how to turn it off. It asked me once to install it and I said yes, but now it doesn’t ask me anymore.
Any help with this would be great…
Thanks[/QUOTE]
Is there a reason why you do not want to install the PCouffin driver :confused:
Also when the program freezes is it during the scanning of the disc,…if so what disc is it "Movive tittle


#3

[quote=StormJumper;2024954]Is there a reason why you do not want to install the PCouffin driver :confused:
Also when the program freezes is it during the scanning of the disc,…if so what disc is it "Movive tittle[/quote]

Not anymore. I have found that it is not the cause of the problem. I have re-installed about 5 times now using and not using the PCouffin driver. I wonder if this is related to the rebuild using C++ 2008 now? I have installed both the 2005 and 2008 x86 and x64 files as I have a few programs that use them.

The program freezes and my HD light stays on permanently. I then end the task and the Program dissappears, but the EXE remains. I then have to reboot.

Log (no PCouffin): 23/03/2008 11:38:24 info Current Drive selected : 4:0:0 - TSSTcorp CD/DVDW SH-S183A SB03 [D] (Ide)
23/03/2008 11:38:24 info Using SPTI interface
23/03/2008 11:38:24 info User default language : 2057 (0x0809h) - English (United Kingdom)
23/03/2008 11:38:24 info System default language : 2057 (0x0809h) - English (United Kingdom)
23/03/2008 11:38:24 info DLL Version 2.1.7.338
23/03/2008 11:38:24 info DLL C:\Program Files (x86)\DVDFab Platinum 4\vso_hwe.dll
23/03/2008 11:38:24 info Version 4, 1, 2, 0
23/03/2008 11:38:24 info ExeName : "C:\Program Files (x86)\DVDFab Platinum 4\DVDFabPlatinum.exe"
23/03/2008 11:38:24 info OS : Personal Service Pack 1 (Build 6001)
23/03/2008 11:38:24 info ******************** Report session started ********************

Thanks


#4

Below in my signature is a guide on how to do a clean uninstall of DVDFab Platinum or Gold on Vista,…Please follow the steps completely and make sure you re-download a new install package dont use the one you already have…it may have gotten corrupt during download
Also be sure to run a registry cleaner like regseeker or what ever one you choose before you re-install


#5

[quote=StormJumper;2024960]Below in my signature is a guide on how to do a clean uninstall of DVDFab Platinum or Gold on Vista,…Please follow the steps completely and make sure you re-download a new install package dont use the one you already have…it may have gotten corrupt during download
Also be sure to run a registry cleaner like regseeker or what ever one you choose before you re-install[/quote]

already one step ahead. I found your guide and used it already with a fresh download and the problem is the same.


#6

[QUOTE=duskdevilza;2024964]already one step ahead. I found your guide and used it already with a fresh download and the problem is the same.[/QUOTE]

OK…you never said if it freezes during the scanning of the disc…if it does then open common settings and on the left side click on PathPlayer and select “DISABLE”


#7

I have just tried that as per your instructions. I have also un-installed the Visual C++ 2008 redistributables and that did not do much either. do you think it might have anything to do with my system being in AHCI mode?

No luck with either of those changes unfortunately


#8

Is this the first version you have installed on this machine? It sounds like vista security controls are blocking the program somehow…


#9

[QUOTE=duskdevilza;2024975] do you think it might have anything to do with my system being in AHCI mode?
[/QUOTE]

Not sure…I to run Vista but it is only 32 bit system and dont use that mode


#10

UAC is not running and I can confirm the VSO driver is installed correclty.
I have run it on 64BIT before with no problems. I recently rebuilt to enable AHCI mode for better performance. I have also just re-installed the VC++ 2008 files.

Log (with PCouffin):23/03/2008 12:56:11 info ******************** Report session closed *********************
23/03/2008 12:55:47 info Current Drive selected : 4:0:0 - TSSTcorp CD/DVDW SH-S183A SB03 [D] (Ide)
23/03/2008 12:55:47 info Using Patin-Couffin driver Version , Internal revision 37 - Async. Access mode
23/03/2008 12:55:47 info User default language : 2057 (0x0809h) - English (United Kingdom)
23/03/2008 12:55:47 info System default language : 2057 (0x0809h) - English (United Kingdom)
23/03/2008 12:55:47 info DLL Version 2.1.7.338
23/03/2008 12:55:47 info DLL C:\Program Files (x86)\DVDFab Platinum 4\vso_hwe.dll
23/03/2008 12:55:47 info Version 4, 1, 2, 0
23/03/2008 12:55:47 info ExeName : "C:\Program Files (x86)\DVDFab Platinum 4\DVDFabPlatinum.exe"
23/03/2008 12:55:47 info OS : Personal Service Pack 1 (Build 6001)
23/03/2008 12:55:47 info ******************** Report session started ********************


#11

Fixed it. I had to install the latest AHCI drivers from Intel’s website.
Reboot twice and things are playing ball again.

Cheers for all your help guys.

Dusk


#12

[QUOTE=duskdevilza;2025035]Fixed it. I had to install the latest AHCI drivers from Intel’s website.
Reboot twice and things are playing ball again.

Cheers for all your help guys.

Dusk[/QUOTE]

Hey thats great glad you got it goin, Yeah a driver that is not updated can sure cause issues.
Always good to keep all drivers up-to-date
:cool: