Since loading DVD43.4.0 my computer frequently crashes when trying to copy a disk. The computer then restarts, and automatically checks the drives for errors. This takes about two minutes each time and I am unable to stop this checking process, even though I am supposed to be able to do so by pressing ‘any key’.

After reporting the problem to Microsoft the message I receive from them tells me the problem was caused by DVD43.

I am using Windows XP pro 2002 with Service Pack 2 on an Acer Pentium® 4 CPU 3.20GHz, 2.00GB Ram.

Many thanks

If it’s causing you problems why not uninstall it and try something else? There are several other programs you can use.

I have DVD43 on my XP computer and have no problems with it. Why not update to SP3 as that what I have and make sure you are using the latest version of DVD43 and the latest version is

My appreciation for all your suggestions. I tried reinstalling and it appears to have fixed the problem.

Many thanks for your help.