Well not trying to bad mouth all IT guys but most, usually wrather than find the solution to the problem they just blame it on a particuliar software. Most good ITs will not identify themselves as an IT professional in fear that everyone around them will abuse this.
I definately suspect a hardware conflict here, weather it be bad memory, or another device. (Maybe as simple as a change in a Bioas Setting)
Does this only happen on a particuliar movie, all the movies you have tried?
Have you attempted a similiar scenario on another system?
Anything running in the background?
What is your system Setup, better brand name does not always mean better.
Even an outdated video driver or audio driver could be the cause.
Its a fact that DVD2ONE extensively uses the memory bandwidth and higher end of the memory(This alone can bring decent memory to its knees). Furthermore it likes dedicated processor time along with a dedicated pipe to the for harddrive transfer (A fragged drive does not help).
As for the DVD2ONE, its a fact that it has its problems, but I have not seen an extensive complaint about blue screens.
I notice both the failed systems are running Raid, this has already been noted as a problem for transfer bottleknecks.
DDR memory is also known for its instability, while its faster it is more septable to error reads and writes.
Windows XP sp1 could definately be a cause for stability issues, I personally prefer XP pro without the sp but to each his own.
It has worked fine on 3 of my system.
P4 1.6 with Intel 845wn
1.5 Gig PC133 SDRAM
1 175G WD 7200RPM
1 80G Maxtor 72000RPM
1 Pioneer Slot DVD Rom
1 Yamaha 44x DiscTattoo F1
1 Internal Sony DRU500a running an a Trio External Box
ATI AIW 7500 with CT 3.2 driver
Windows XP Pro
256 Sdram Z
20 Gig HD
ATI Radeon Mobility
Wireless Nic Linksys
Slave/Entertainment System Computer
ATI Rage 128 Pro with VIVO
Abit Duel P3 MB
2 - P3 800
30 gig Maxtor 7200 RPM drive
1 Pioneer Slot DVD Rom
1 Yamaha 2200e burner
All three of these systems work with DVD2one Full Disk copy without fail. Interesting enough my Slave system usually Rips the movies while my Main system will Transcode and be burning a DVD at the same time. So I know I push it to the limits but never a problem.