I installed what I think is a suspect copy of Nero7 bought in good faith and since then my (out of warranty) Plextor PX-708A DVD Writer, upgraded with the latest firmware (version 1.11) is now rejecting (and ejecting) any blank media whichever burning programme I use. Also it will not recognise any pre-recorded (retail version) DVDs. The drive worked OK prior to this. Uninstalling the software and reinstalling an earlier version did not help.
The drive is set as a Slave which is connected to a Hard Drive (Master), which works OK, via an IDE cable which presumably discounts the cable being faulty?
I tried deleting it from Device Manager (Windows XP Pro) and rebooted. The drive was found but not with any ‘new hardware found’ message. I am willing to wipe my Primary drive and start afresh but I am not totally convinced this will help the Plextor issue.
A call has been logged with Plextor technical support but if anybody has any suggestions I would appreciate it. I am reasonably IT literate having built and networked 3 PCs at home but be gentle with me as this is my first post here.