DVD Writer not working


A few days ago I did my fortnightly reboot. Seemed to go as usual, until Windows booted up. My DVD Writer had…vanished!

I rebooted and noticed that it was detected as the primary master on the POST screen, so I let windows load again. I checked the device manager, and saw this:

I went to the NEC website and found they only offer the Windows 3.xx drivers, while stating that on other Windows OS’s, you don’t need a driver.

I’ve tried System Restore - I went back, firstly to friday. It didn’t change. Then to Thursday. Same again…

The device status (right click on the device in the device manager -> properties) is:

“Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged.”

Any ideas how I could fix it? (Without a format)

Thanks :slight_smile:


May I ask what the solution was?