Bought my copy a few years ago, retail.
I opened the program last night to attempt to transfer a dvd to my Itouch, 1st gen. Usually, it’s never a problem. I open the program, insert the disc. The program recognized a disc, but doesn’t load any dvd information in the main window. I tried re-starting the program, the computer, didn’t help.
There was a newer version available, so I updated to 126.96.36.199, that didn’t help either. Just so happened, I had a key for version 5, which I clicked and voila! The program properly recognized the disc I was trying to rip, I was able to manipulate the conversion settings and all.
What is happening with Version 8? Do I need a key for Version 8 as well to recognize that I have a retail copy of the program?
Any help would be appreciated.
2gb ddr ram
Pioneer dvd burner
XP Pro, SP3