[qanda]This thread is about the HP DVD1040e. Click here to see full specs[/qanda]I got the message to upgrade to the new version of Clonedvd and Anydvd a few days ago. I upgraded and suddenly my HP dvd1040e burner will not burn to a dvd at all in any burning program. When I am in Clonedvd and press "write existing media", pick the media that I want to burn, and hit "go" I get an a message "please insert a recorable media into drive G" and then when I let it continue it then says "bad media error". Now, this same day before I upgraded to the newer versions I had all ready burned 5 dvd's. Then all of the sudden it does not read my dvd's. I have read all the forums for this and have done all things to do to fix the problem. I have uninstalled and reinstalled, did the regedit thing, took of all programs that might interfer, and still having the same problem. I have tried many discs (dvd-r Verbatim, Philips, Lightscribe, and even a few off brand names) and still same problem. Why would upgraging to a new version mess with my burner so bad? I have had the software (Clonedvd and Anydvd) for 2 years and never anything like this has happened. Also, the burner still works as far as burning to a cd and erasing a cd but just will not read a dvd in Clonedvd (it seems). Now, when I click on my computer it does say there is a dvd in the drive so I know it is reading it. Is it me, my computer, or the burner? Any help would be great while I still have some hair left.