I have a Dell E521 desktop with win xp and a TSST DVD-RW (internal, OEM). The other day, instead of ejecting my thumb drive “safe to remove hardware…”, I accidently ejected my DVD-RW drive. It disappeared from “my computer.” Device manager found it, but with error 41. It would not play/write any media, though there is power to it.
I googled this and did the following things to try to correct it:
- reinstall drivers from device manager
- uninstall device from device manager, reboot - found new hardware, same problem
- uninstalled device from device manager, update hardware status, new hardware found, same problem
- removed upper and lower filters in registry
- turn off PC, physically disconnect drive, reboot, connect drive, reboot
- Looked for the drive allocation in “computer management” - not there.
- Checked Bios - it recognizes its there.
- ran script provided by microsoft for this bug (removes upper and lower filters)
- I “repaired” windows using CD
This got my drive back in My computer. It will play and recognize blank CD’s. I haven’t tried to burn a CD. It will also play DVD’s. But, it will not recognize a blank DVD nor burn them.
In Roxio 5 and Adobe Premiere 4 they both say “no drive detected” for DVD_RW drives. Funny thing is, My computer labels the drive DVD-RW, until you put some media in, then it labels it CD-ROM. Also, if I right click on a drive in My computer (to get properties), it is very slow in popping up.
The only thing I have left to do is format and reinstall…but I need my DVD-RW to archive files first. GRRR!
Most google attempts lead me to one of the solutions above, which seems to work for almost everyone. Any ideas would be appreciated!