DVD-RW won't recognize blank DVD's, will play DVD's and read/write CD

[puck1263]

Hello

I have a Dell E521 desktop with win xp and a TSST DVD-RW (internal, OEM). The other day, instead of ejecting my thumb drive "safe to remove hardware...", I accidently ejected my DVD-RW drive. It disappeared from "my computer." Device manager found it, but with error 41. It would not play/write any media, though there is power to it.

I googled this and did the following things to try to correct it:
1. reboot
2. reinstall drivers from device manager
3. uninstall device from device manager, reboot - found new hardware, same problem
4. uninstalled device from device manager, update hardware status, new hardware found, same problem
5. removed upper and lower filters in registry
6. turn off PC, physically disconnect drive, reboot, connect drive, reboot
7. Looked for the drive allocation in "computer management" - not there.
8. Checked Bios - it recognizes its there.
9. ran script provided by microsoft for this bug (removes upper and lower filters)
10. I "repaired" windows using CD
This got my drive back in My computer. It will play and recognize blank CD's. I haven't tried to burn a CD. It will also play DVD's. But, it will not recognize a blank DVD nor burn them.
In Roxio 5 and Adobe Premiere 4 they both say "no drive detected" for DVD_RW drives. Funny thing is, My computer labels the drive DVD-RW, until you put some media in, then it labels it CD-ROM. Also, if I right click on a drive in My computer (to get properties), it is very slow in popping up.

The only thing I have left to do is format and reinstall...but I need my DVD-RW to archive files first. GRRR!

Most google attempts lead me to one of the solutions above, which seems to work for almost everyone. Any ideas would be appreciated!

[puck1263]

Oh yeah, I also tried system restore. That didn’t work either.

I don’t want to buy a second hard drive to transfer everything to and format/reload. Any suggestions, anyone?

[Albert]

Will ImgBurn [ www.imgburn.com ] detect the drive as being able to write your disc, and if you try to do so, do you get an error message?

[puck1263]

Albert, thanks for the reply.
I downloaded and ran the program. It had no problem. Files are verified. It recognized the drive without me doing anything.

Why won’t any currently installed programs work? Should I try to reinstall them and see if they work then? What do I do next?

Here’s some text from the log, if that helps:

I 18:40:28 Destination Media Type: DVD+R (Disc ID: SONY-D21-00) (Speeds: 4x, 8x, 12x, 16x)
I 18:40:28 Destination Media Sectors: 2,295,104
I 18:40:28 Write Mode: DVD
I 18:40:28 Write Type: DAO
I 18:40:28 Write Speed: MAX
I 18:40:28 DVD+R Reserve Track: No
I 18:40:28 Link Size: Auto
I 18:40:28 Test Mode: No
I 18:40:28 OPC: No
I 18:40:28 BURN-Proof: Enabled
I 18:40:28 Book Type Setting: DVD-ROM
I 18:40:29 Filling Buffer… (40 MB)
I 18:40:32 Writing LeadIn…
I 18:41:21 Writing Session 1 of 1… (1 Track, LBA: 0 - 1924271)
I 18:41:21 Writing Track 1 of 1… (MODE1/2048, LBA: 0 - 1924271)
I 18:46:06 Synchronising Cache…
I 18:46:12 Closing Track…
I 18:46:16 Finalising Disc…
I 18:46:38 Exporting Graph Data…
I 18:46:38 Graph Data File: C:\Documents and Settings\Jonathan\Application Data\ImgBurn\Graph Data Files\TSSTcorp_DVD±RW_TS-H653A_D500_MONDAY-OCTOBER-13-2008_6-40_PM_SONY-D21-00_MAX.ibg
I 18:46:38 Export Successfully Completed!
I 18:46:38 Operation Successfully Completed! - Duration: 00:06:09
I 18:46:38 Average Write Rate: 13,503 KB/s (9.7x) - Maximum Write Rate: 20,690 KB/s (14.9x)
I 18:46:38 Cycling Tray before Verify…
W 18:46:46 Waiting for device to become ready…
I 18:47:02 Device Ready!
I 18:47:02 Operation Started!
I 18:47:02 Source Device: [0:2:0] TSSTcorp DVD±RW TS-H653A D500 (D:) (ATA)
I 18:47:02 Source Media Type: DVD+R (Book Type: DVD-ROM) (Disc ID: SONY-D21-00) (Speeds: 4x, 8x, 12x, 16x)
I 18:47:02 Image File: -==//[BUILD IMAGE]/==-
I 18:47:02 Image File Sectors: 1,924,272 (MODE1/2048)
I 18:47:02 Image File Size: 3,940,909,056 bytes
I 18:47:02 Image File Volume Identifier: Pictures
I 18:47:02 Image File Application Identifier: IMGBURN V2.4.2.0 - THE ULTIMATE IMAGE BURNER!
I 18:47:02 Image File Implementation Identifier: ImgBurn
I 18:47:02 Image File File System(s): ISO9660, UDF (1.02)
I 18:47:02 Read Speed (Data/Audio): MAX / MAX
I 18:47:02 Verifying Session 1 of 1… (1 Track, LBA: 0 - 1924271)
I 18:47:02 Verifying Track 1 of 1… (MODE1/2048, LBA: 0 - 1924271)
I 18:52:55 Exporting Graph Data…
I 18:52:55 Graph Data File: C:\Documents and Settings\puck1263\Application Data\ImgBurn\Graph Data Files\TSSTcorp_DVD±RW_TS-H653A_D500_MONDAY-OCTOBER-13-2008_6-40_PM_SONY-D21-00_MAX.ibg
I 18:52:55 Export Successfully Completed!
I 18:52:55 Operation Successfully Completed! - Duration: 00:05:53
I 18:52:55 Average Verify Rate: 10,933 KB/s (7.9x) - Maximum Verify Rate: 15,668 KB/s (11.3x)

[Albert]

It could possibly help to re-install and/or update the programs. If that doesn’t work, I’d just try to write to an image or to DVD compliant folders with the Adobe and Roxio applications then use ImgBurn to write it until you can do a full system restore.

[chef]

[QUOTE=puck1263;2139235]Hello

I have a Dell E521 desktop with win xp and a TSST DVD-RW (internal, OEM). The other day, instead of ejecting my thumb drive “safe to remove hardware…”, I accidently ejected my DVD-RW drive. It disappeared from “my computer.” Device manager found it, but with error 41. It would not play/write any media, though there is power to it.

I googled this and did the following things to try to correct it:

1. reboot
2. reinstall drivers from device manager
3. uninstall device from device manager, reboot - found new hardware, same problem
4. uninstalled device from device manager, update hardware status, new hardware found, same problem
5. removed upper and lower filters in registry
6. turn off PC, physically disconnect drive, reboot, connect drive, reboot
7. Looked for the drive allocation in “computer management” - not there.
8. Checked Bios - it recognizes its there.
9. ran script provided by microsoft for this bug (removes upper and lower filters)
10. I “repaired” windows using CD
    This got my drive back in My computer. It will play and recognize blank CD’s. I haven’t tried to burn a CD. It will also play DVD’s. But, it will not recognize a blank DVD nor burn them.
    In Roxio 5 and Adobe Premiere 4 they both say “no drive detected” for DVD_RW drives. [B]Funny thing is, My computer labels the drive DVD-RW, until you put some media in, then it labels it CD-ROM.[/B] Also, if I right click on a drive in My computer (to get properties), it is very slow in popping up.

The only thing I have left to do is format and reinstall…but I need my DVD-RW to archive files first. GRRR!

Most google attempts lead me to one of the solutions above, which seems to work for almost everyone. Any ideas would be appreciated![/QUOTE]

Fully normal with xp etc.