Purchased a Compaq Presario SR1750NX and had problems with the DVD-RW
sound quality, was very choppy. After several attempted fixes with HP support they sent me another drive. I replaced the drive and several days
later this drive has stopped reading or writing. Physical drive is recognized, but it will not read at all.
I’ve tried several fixes with HP to no avail. Now they suggested a system recovery. I do not want to do this unless I am relatively certain this will resolve the issue. I have uninstalled driver/DVD software, reinstalled, checked all cables and plugs. Hour and half on phone with support.
HP Drive: ED876-69001
16x DVD+/- R/RW dual layer LightScribe optical disk driv
Not happy with HP. Any ideas???