DVD RW problem

Hia All, I’m quite new to burning etc, and this is my first forum, so thank you in advance for your patience. The problem I have is that my Acer travelmate laptop has an inbuilt pioneer K16RA burner, that will only burn to DVD RW discs. If I try to burn a DVD-R or +R it rejects the disc. Could someone please tell me if: 1… THis is as it should be, if not, 2… Is there anything I can do about it, and 3… PLEASE tell me how. Many thanks… Don.

Welcome Don to our forum, unistall this drive in the device manager then reboot the computer. After windows installs this drive again go to Pioneer.com to look for any firmware updates they may have for your model. Let us know if this works or not. Take care.