DVD/RW now detected as CD in XP

So I went to go burn a CD today and I noticed that both my DVDRW drive and my CD drive had both disappeared! It said in device manager that it could not load the hardware.

So I uninstalled the devices and reinstalled. Windows detected them, but they would not show in explorer, again saying that it couldn’t load the hardware. I started searching around on the net and found a possible fix to what sounded like my problem that involved going into the registry editor and deleting some upper and lower values in a specific key.

After restarting, the drives show in Explorer as “DVD/RW Drive” and “CD Drive” as they should, but if I put any disc into the DVD/RW drive, the label turns into “CD drive”. If I uninstall the device and reinstall it, XP recognizes the drive as a “DVDRW IDE 1008”, but then says it’s only a CD drive. I can use it as such, but no program will recognize it as a burner.

I went and changed the Registry values back, but the problem still persists. Windows just really wants to believe that my DVDRW is a CD drive, even though I think it knows it should be loading the drivers for DVDRW IDE 1008.

There are a few drastic measures I could try like reinstalling windows or installing my drive in another computer, but I figured I’d check here first to see if maybe I can pick some of your brains

That’s just a stupid explorer bug.

Use a reliable burning app - it doesn’t count what crap explorer shows you as info!

Yeah, doesn’t sound like you’ve actually run into a problem or anything. Let us know if you do.

but no program will recognize it as a burner

Hence the real problem here…

“No program” isn’t very specific, right?!?

You must use a proper and actual burning app.

Nero…is that proper enough? How about Alcohol 120%? Neither will recognize it…

Nero 6 is better in that case.

Then your drive seems to be dead.

1’st thing ave u instald fab decrypter ass this can coase the problem if so u can only format hard drive to sort it out &dont use fab decrype use dvd shrink

1’st thing ave u instald fab decrypter ass this can coase the problem if so u can only format hard drive to sort it out &dont use fab decrype use dvd shri

I have a similar problem as Scoota above. I recently received a Philips DVD8701 DVD RW drive from Dell for my Dimension 8400 running XP Pro. This replaced a Philips DVD8631 which was causing my system to hang up whenever I inserted a blank CD or DVD (it could play a movie DVD). I no longer have the hang-up problem (cleaning my registry may have helped too), however Windows Media Player does not seem to recognize the drive as a writeable drive. It says “No CD or DVD burner has been detected.” I also had Sonic RecordNow on my system (I’ve since removed it and all other Sonic S/W), but it was unable to write to the drive either (by the way I tried a Maxell DVD-R 8x disk and a Maxell CD-R disk). When I look at the properties of the drive in My Computer, it shows the Device Type as: “DVD/CD-ROM Devices,” which doesn’t seen correct. Please help. Thanks.

Haven’t you read my first post in this thread?

I have a similar problem as Scoota above. I recently received a Philips DVD8701 DVD RW drive from Dell for my Dimension 8400 running XP Pro. This replaced a Philips DVD8631 which was causing my system to hang up whenever I inserted a blank CD or DVD (it could play a movie DVD). I no longer have the hang-up problem (cleaning my registry may have helped too), however Windows Media Player does not seem to recognize the drive as a writeable drive. It says “No CD or DVD burner has been detected.” I also had Sonic RecordNow on my system (I’ve since removed it and all other Sonic S/W), but it was unable to write to the drive either (by the way I tried a Maxell DVD-R 8x disk and a Maxell CD-R disk). When I look at the properties of the drive in My Computer, it shows the Device Type as: “DVD/CD-ROM Devices,” which doesn’t seen correct. Please help. Thanks.

Dells are special! Be sure to check your BIOS for all channels and drives on! Also update your BIOS at Dell as well as Nero and Windows to be sure all is current!

I have two 8400s and fine boxes!

Also! Your one IDE channel will only take one UMDA4 device BTW!

Uninstall Sonic DLA soon! Standard on Dell boxes! Do not install INCD from Nero!
You may have two many player programs installed and hot!

Thanks etp. Good morning. Last steps I had taken yesterday were (not exactly in this order. I guess I need to start keeping an exact log of what I do):

  1. Reloaded WMP 10 from the MS site.

  2. Removed Pinnacle Studio 9 video editing S/W.

  3. Removed the Upper and LowerFilters in the registry per this suggestion: http://www.thegline.com/win2k/2005/11/mopping-up-after-imapi-solving-windows.html. I did not do step 2 to correct teh COM+ catalog. These steps did not change the reaction of WMP 10 which thought I still didn’t have a recordable drive. By the way, the IMAPI service after a reboot shows to be set as Startup Type: Manual, and Sevice Status: Stopped.

  4. I reinstalled Sonic RecordNow and DLA and ran an update from the Dell site (http://support.dell.com/support/downloads/download.aspx?c=us&l=en&s=gen&releaseid=r90275&fileid=117783&appindex=ds). At least before Sonic saw the DVD RW drive, and now it thinks there is no recorder at all. WMP 10 still says burner detected as well. Also I notice that my Registry now has a new LowerFilters value (but no UpperFilters value).

  5. Changed the registry setting of the DVD RW drive to 2 from 3 per this MS support article: http://support.microsoft.com/kb/316529/en-us. Now when I look at the drive in My Computer at least it has a Recording tab under properties (not that it makes any real difference with the programs).

I’ve attached a shot of my Device Manager screen so you can see my IDE setup (does this tell you how many channels I have?).

I will go ahead and remove the Sonic S/W. I also have Quicktime, Dell Media Experience, and I think I’ve seen something call PowerDVD (but not sure where that is or what it may be part of).

I’m not sure how to check my BIOS for all channels and drives on, but I can probably figure out how to do that so I’ll give it a look. I’ll also look into updating the BIOS.

Please let me know if you need more info.

Thanks,
Ray


Here’s some additional information to my previous post:

I am able to play a CD from both my DVD ROM drive (D) and this Philips 8701 DVD+/-RW drive (E) as well as play DVDs from both drives. I have played with the IMAPI services settings, but they don’t seem to change the behavior of WMP. I do notice than when I Disable IMAPI then at least WMP says, “The service cannot be started, either because it is disabled or because it has no enabled devices associated with it.” Here’s the registry entries for:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class{4D36E965-E325-11CE-BFC1-08002BE10318}.

Not sure whey there are 6 sub-entries in this folder (0000-0005) in addition to Properties folder when I only have two DVD drives. It concerns me that everything seems to be identified as a “CD-ROM Drive”.

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class{4D36E965-E325-11CE-BFC1-08002BE10318}]
“Class”=“CDROM”
@=“DVD/CD-ROM drives”
“EnumPropPages32”=“MmSys.Cpl,MediaPropPageProvider”
“Installer32”=“storprop.dll,DvdClassInstaller”
“SilentInstall”=“1”
“NoInstallClass”=“1”
“TroubleShooter-0”=“hcp://help/tshoot/tsdrive.htm”
“Icon”="-51"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class{4D36E965-E325-11CE-BFC1-08002BE10318}\0000]
“EnumPropPages32”=“storprop.dll,DvdPropPageProvider”
“InfPath”=“cdrom.inf”
“InfSection”=“cdrom_install”
“ProviderName”=“Microsoft”
“DriverDateData”=hex:00,80,62,c5,c0,01,c1,01
“DriverDate”=“7-1-2001”
“DriverVersion”=“5.1.2535.0”
“MatchingDeviceId”=“gencdrom”
“DriverDesc”=“CD-ROM Drive”

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class{4D36E965-E325-11CE-BFC1-08002BE10318}\0000\DigitalAudio]
“RegistryVersion”=dword:00000001
“NumberOfBuffers”=dword:00000008
“SectorsPerRead”=dword:00000010
“SectorsPerReadMask”=dword:ffffffff
“CDDASupported”=dword:00000001
“CDDAAccurate”=dword:00000001

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class{4D36E965-E325-11CE-BFC1-08002BE10318}\0001]
“EnumPropPages32”=“storprop.dll,DvdPropPageProvider”
“InfPath”=“cdrom.inf”
“InfSection”=“cdrom_install”
“ProviderName”=“Microsoft”
“DriverDateData”=hex:00,80,62,c5,c0,01,c1,01
“DriverDate”=“7-1-2001”
“DriverVersion”=“5.1.2535.0”
“MatchingDeviceId”=“gencdrom”
“DriverDesc”=“CD-ROM Drive”

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class{4D36E965-E325-11CE-BFC1-08002BE10318}\0001\DigitalAudio]
“RegistryVersion”=dword:00000001
“NumberOfBuffers”=dword:00000008
“SectorsPerRead”=dword:00000010
“SectorsPerReadMask”=dword:ffffffff
“CDDASupported”=dword:00000001
“CDDAAccurate”=dword:00000001

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class{4D36E965-E325-11CE-BFC1-08002BE10318}\0002]
“EnumPropPages32”=“storprop.dll,DvdPropPageProvider”
“InfPath”=“cdrom.inf”
“InfSection”=“cdrom_install”
“ProviderName”=“Microsoft”
“DriverDateData”=hex:00,80,62,c5,c0,01,c1,01
“DriverDate”=“7-1-2001”
“DriverVersion”=“5.1.2535.0”
“MatchingDeviceId”=“gencdrom”
“DriverDesc”=“CD-ROM Drive”

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class{4D36E965-E325-11CE-BFC1-08002BE10318}\0002\DigitalAudio]
“RegistryVersion”=dword:00000001
“NumberOfBuffers”=dword:00000008
“SectorsPerRead”=dword:00000010
“SectorsPerReadMask”=dword:ffffffff
“CDDASupported”=dword:00000001
“CDDAAccurate”=dword:00000001

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class{4D36E965-E325-11CE-BFC1-08002BE10318}\0003]
“EnumPropPages32”=“storprop.dll,DvdPropPageProvider”
“InfPath”=“cdrom.inf”
“InfSection”=“cdrom_install”
“ProviderName”=“Microsoft”
“DriverDateData”=hex:00,80,62,c5,c0,01,c1,01
“DriverDate”=“7-1-2001”
“DriverVersion”=“5.1.2535.0”
“MatchingDeviceId”=“gencdrom”
“DriverDesc”=“CD-ROM Drive”

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class{4D36E965-E325-11CE-BFC1-08002BE10318}\0003\DigitalAudio]
“RegistryVersion”=dword:00000001
“NumberOfBuffers”=dword:00000008
“SectorsPerRead”=dword:00000010
“SectorsPerReadMask”=dword:ffffffff
“CDDASupported”=dword:00000001
“CDDAAccurate”=dword:00000001

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class{4D36E965-E325-11CE-BFC1-08002BE10318}\0004]
“EnumPropPages32”=“storprop.dll,DvdPropPageProvider”
“InfPath”=“cdrom.inf”
“InfSection”=“cdrom_install”
“ProviderName”=“Microsoft”
“DriverDateData”=hex:00,80,62,c5,c0,01,c1,01
“DriverDate”=“7-1-2001”
“DriverVersion”=“5.1.2535.0”
“MatchingDeviceId”=“gencdrom”
“DriverDesc”=“CD-ROM Drive”

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class{4D36E965-E325-11CE-BFC1-08002BE10318}\0004\DigitalAudio]
“RegistryVersion”=dword:00000001
“NumberOfBuffers”=dword:00000008
“SectorsPerRead”=dword:00000010
“SectorsPerReadMask”=dword:ffffffff
“CDDASupported”=dword:00000001
“CDDAAccurate”=dword:00000001

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class{4D36E965-E325-11CE-BFC1-08002BE10318}\0005]
“EnumPropPages32”=“storprop.dll,DvdPropPageProvider”
“InfPath”=“cdrom.inf”
“InfSection”=“cdrom_install”
“ProviderName”=“Microsoft”
“DriverDateData”=hex:00,80,62,c5,c0,01,c1,01
“DriverDate”=“7-1-2001”
“DriverVersion”=“5.1.2535.0”
“MatchingDeviceId”=“gencdrom”
“DriverDesc”=“CD-ROM Drive”

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class{4D36E965-E325-11CE-BFC1-08002BE10318}\0005\DigitalAudio]
“RegistryVersion”=dword:00000001
“NumberOfBuffers”=dword:00000008
“SectorsPerRead”=dword:00000010
“SectorsPerReadMask”=dword:ffffffff
“CDDASupported”=dword:00000001
“CDDAAccurate”=dword:00000001

Hit F2 when booting! You will then be in your bios! Check everything out and exit! Also Power DVD is all you need for playing videos! Sonic record is ok, you jsut don’t need all the other stuff like DLA and its player! media player is ok also! Update your bios at Dell!
Check your Pimary IDE channel in device manager not your drives!

I did check out the BIOS on startup (F2). Didn’t see anything obvious, but don’t really know what to look for. I did update my BIOS at Dell (to A07). No change in the problem. I’ve since re-installed Sonic RecordNow (without DLA). Still no luck. Nor with WMP-10. I can play CDs and DVDs from both my drives, so wouldn’t that indicate my IDE stuff is OK? As you can see from my first post with the Device Manager screen shot, the Primary IDE Channel has a yellow “!” next to it. It shows error code 12 (out of resources). I’ve tried uninstalling this and rebooting but it comes up the same. Still, I’m wondering if it matters since I can play media from both drives. I’ve done the same with my DVD+/-RW drive (uninstalled from Device Manager and rebooted to reload it). No change. Does the registry listing I including in the last attachment indicate anthing to you? Thanks for the help.

You need to fix your IDE channel! You have a hardware conflict!

(out of resources).
This is your problem! In the bios check that all channels are on and all drives are on! Also AUTO or DMA if available!

What have you installed since it was new? And safe boot and delete in device manager all your extra hardware that you are sure you do not have.

you need to clean out the extra hardware on your system in device manager! Just do not delete your hard drive! delete your DVD drives and IDE! It will reinstall on reboot!
You have two IDE channels/ plug your cable into another slot! better yet run two masters one on each channel!