DVD-RW No longer recognising/burning DVD-R's

I have an Advent 8111 with a Slimtype SSW-8015s DVD-RW drive. I have been using it successfully with Pinnacle Studio 12 and Nero 7 for about 3 years and have just encountered a problem. The drive no longer reads DVD-R’s (I’ve been using cheap Tesco ones and high quality Verbatim ones and all worked in the past). Right-clicking on the drive after a DVD-R has been inserted shows that no media is present (the drive reverts to being a “Cd-Drive” and shows 0% capacity - yet Nero does acknowledge a DVD-R is present)

I’ve updated firmware (though it automatically finds the hardware again and reverts back to a standard Microsoft driver from 2001). I’ve checked that IMAPI and DMA are enabled. I’ve also checked with CD-R’s and they burn correctly.

When I start the burning process with Nero the drive starts up as normal (and simulates correctly) but then the buffer level remains at 0%, the drive makes a clicking sound and the burn fails. A similar thing happens when attempting to burn via Pinnacle Studio. This was all working a week or two ago and I haven’t installed any software since then.

The machine’s basic specs are:

1024mb ddr 533 ram
Intel 945GM +ICH7-M
80GB SATA HDD

I have a Nero log from a failed burn:

Windows XP 5.1
IA32
WinAspi: -

NT-SPTI used
Nero Version: 7.10.1.0
Internal Version: 7, 10, 1, 0

Recorder: <Slimtype DVDRW SSW-8015S>Version: HS08 - HA 1 TA 0 - 7.10.1.0
Adapter driver: <IDE> HA 1
Drive buffer : 2048kB
Bus Type : default (0) -> ATAPI, detected: ?
CD-ROM: <Slimtype DVDRW SSW-8015S >Version: HS08 - HA 1 TA 0 - 7.10.1.0
Adapter driver: <IDE> HA 1

=== Scsi-Device-Map ===
CdRomPeripheral : Slimtype DVDRW SSW-8015S atapi Port 0 ID 0 DMA: On
DiskPeripheral : FUJITSU MHV2080BH PL atapi Port 1 ID 0 DMA: On

=== CDRom-Device-Map ===
Slimtype DVDRW SSW-8015S D: CdRom0

AutoRun : 1
Excluded drive IDs:
WriteBufferSize: 83886080 (0) Byte
BUFE : 0
Physical memory : 1014MB (1038444kB)
Free physical memory: 291MB (298180kB)
Memory in use : 71 %
Uncached PFiles: 0x0
Use Inquiry : 1
Global Bus Type: default (0)
Check supported media : Disabled (0)

5.8.2009
Burn DVD Image
13:23:27 #1 Text 0 File SCSIPTICommands.cpp, Line 424
LockMCN - completed sucessfully for IOCTL_STORAGE_MCN_CONTROL

13:23:27 #2 Text 0 File Burncd.cpp, Line 3508
Turn on Disc-At-Once, using DVD media

13:23:28 #3 Text 0 File DlgWaitCD.cpp, Line 307
Last possible write address on media: 2298495 (510:46.45, 4489MB)
Last address to be written: 1568927 (348:39.02, 3064MB)

13:23:28 #4 Text 0 File DlgWaitCD.cpp, Line 319
Write in overburning mode: NO (enabled: CD)

13:23:28 #5 Text 0 File DlgWaitCD.cpp, Line 2972
Recorder: Slimtype DVDRW SSW-8015S, Media type: DVD-R
Disc Manufacturer: MCC 03 - RG20
Disc Application Code: 64, Disc Physical Code: 193

13:23:28 #6 Text 0 File DlgWaitCD.cpp, Line 493
>>> Protocol of DlgWaitCD activities: <<<
=========================================

13:23:28 #7 Text 0 File ThreadedTransferInterface.cpp, Line 793
Setup items (after recorder preparation)
0: TRM_DATA_MODE1 (2 - CD-ROM Mode 1, ISO 9660)
2 indices, index0 (150) not provided
original disc pos #0 + 1568928 (1568928) = #1568928/348:39.3
not relocatable, disc pos for caching/writing not required/not required
-> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 1568928 blocks [D: Slimtype DVDRW SSW-8015S]
--------------------------------------------------------------

13:23:28 #8 Text 0 File ThreadedTransferInterface.cpp, Line 995
Prepare [D: Slimtype DVDRW SSW-8015S] for write in CUE-sheet-DAO
DAO infos:
==========
MCN: “”
TOCType: 0x00; Session Closed, disc fixated
Tracks 1 to 1: Idx 0 Idx 1 Next Trk
1: TRM_DATA_MODE1, 2048/0x00, FilePos 0 0 3213164544, ISRC “”
DAO layout:
===========
__Start|___Track|Idx|CtrlAdr|Size|NWA|RecDep
0 | lead-in | 0 | 0x41 | 0 | 0 | 0x00
0 | 1 | 0 | 0x41 | 0 | 0 | 0x00
0 | 1 | 1 | 0x41 | 1568928 | 1568928 | 0x00
1568928 | lead-out | 1 | 0x41 | 0 | 0 | 0x00

13:23:28 #9 Text 0 File SCSIPTICommands.cpp, Line 215
SPTILockVolume - completed successfully for FSCTL_LOCK_VOLUME

13:23:28 #10 Text 0 File Burncd.cpp, Line 4294
Caching options: cache CDRom or Network-Yes, small files-No (<64KB)

13:23:28 #11 Phase 24 File dlgbrnst.cpp, Line 1762
Caching of files started

13:23:28 #12 Text 0 File Burncd.cpp, Line 4413
Cache writing successful.

13:23:28 #13 Phase 25 File dlgbrnst.cpp, Line 1762
Caching of files completed

13:23:28 #14 Phase 36 File dlgbrnst.cpp, Line 1762
Burn process started at 8x (11,080 KB/s)

13:23:28 #15 Text 0 File ThreadedTransferInterface.cpp, Line 2721
Verifying disc position of item 0 (not relocatable, no disc pos, no patch infos, orig at #0): write at #0

13:23:28 #16 Text 0 File DVDR.cpp, Line 3225
Recording mode: Sequential Recording Mode

13:23:28 #17 Text 0 File DVDR.cpp, Line 3381
Start write address at LBA 0
DVD high compatibility mode: Yes

13:23:28 #18 SPTI -1066 File SCSIPassThrough.cpp, Line 179
CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1066)
Sense Key: 0x05 (KEY_ILLEGAL_REQUEST)
Sense Code: 0x24
Sense Qual: 0x00
CDB Data: 0xAC 00 00 00 00 00 00 00 00 64 00 00
Sense Area: 0x70 00 05 00 00 00 00 0A 00 00 00 00 24
Buffer x050254c0: Len x648

13:23:28 #19 Text 0 File Cdrdrv.cpp, Line 9872
---- Disc Structure: Physical Format Information (00h) ----
Media Type: 0, Layer: 0, Address: 0 (0 h), AGID: 0; Length: 2050
Book Type: DVD-R (2), Part Version: 2.0x (5), Extended Part Version: 2.1 (33)
Disc Size: 120 mm, Maximum Rate: <not specified> (F h)
Number of Layers: 1, Track Path: Parallel Track Path (PTP), Layer Type: recordable
Linear Density: 0,267 um/bit, Track Density: 0,74 um/track
Starting Physical Sector Number of Data Area: 30000 h (DVD-ROM, DVD-R/-RW, DVD+R/+RW)
End Sector Number in Layer 0: 0 h (LBN: FFFD0000 h, 4193920 MB)
Data in Burst Cutting Area (BCA) does not exist
Revision number of maximum recording speed: 6.0
Revision number of minimum recording speed: -
Revision number table of recording speed: 1.0 2.0 3.0 4.0 5.0 - -
Class: 0
Start sector number of the current Border-Out: 0 h
Start sector number of the next Border-In: 0 h
Media Specific [16…63]:
00 60 00 10 20 30 40 50 - 00 00 00 21 00 00 00 00 .`…0@P…!..
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 …
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 …

13:23:28 #20 Text 0 File ThreadedTransfer.cpp, Line 269
Pipe memory size 83836800

13:24:15 #21 Text 0 File Cdrdrv.cpp, Line 1352
13:24:15.750 - D: Slimtype DVDRW SSW-8015S : Queue again later

13:24:30 #22 SPTI -1135 File SCSIPassThrough.cpp, Line 179
CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1135)
Sense Key: 0x03 (KEY_MEDIUM_ERROR)
Sense Code: 0x0C
Sense Qual: 0x00
CDB Data: 0x2A 00 00 00 00 20 00 00 20 00 00 00
Sense Area: 0x71 00 03 00 00 00 00 0A 00 00 00 00 0C
Buffer x07490080: Len x10000
0x00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
0x00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
0x00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

13:24:30 #23 CDR -1135 File Writer.cpp, Line 303
Write error
D: Slimtype DVDRW SSW-8015S

13:24:33 #24 Text 0 File DVDR.cpp, Line 3783
EndDAO: Last written address was 31 (1Fh)

13:24:33 #25 Phase 38 File dlgbrnst.cpp, Line 1762
Burn process failed at 8x (11,080 KB/s)

13:24:33 #26 Text 0 File SCSIPTICommands.cpp, Line 261
SPTIDismountVolume - completed successfully for FSCTL_DISMOUNT_VOLUME

13:24:35 #27 Text 0 File Cdrdrv.cpp, Line 11185
DriveLocker: UnLockVolume completed

13:24:35 #28 Text 0 File SCSIPTICommands.cpp, Line 424
UnLockMCN - completed sucessfully for IOCTL_STORAGE_MCN_CONTROL

Existing drivers:

Registry Keys:
HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\AllocateCDROMs : 1 (Security Option)

Any ideas what the problem could be? :confused:

@ sw00,

Welcome to the Forum.

If you correctly installed “Updated Firmware” the Windows Operating System will not ‘Revert’ the Optical Drive ‘Firmware’ back to older ‘Firmware’. That is physically impossible. A ‘Driver’ and ‘Firmware’ are two entirely different things. The ‘Driver’ is part of and included in the Windows Operating System. Optical Drive ‘Firmware’ is non-volatile memory stored inside the EEPROM memory chip of the Optical Drive. The Windows Operating System cannot “OverWrite” the ‘Firmware’ non-volatile memory stored inside the EEPROM memory chip of the Optical Drive.

A properly configured Computer should not have 71 Percent Memory In Use. You have an excessively large amount BackGround MultiTasks operable when you are performing Burning Operations. You should take positive steps to curtail all unnecessary BackGround MultiTasks.

Suggest using Google Search (http://www.google.com) and research the topic “Windows Startup Programs” which will provide numerous Web Page Links that explain how to limit unnecessary “StartUp” BackGround MultiTasks.

All these unnecessary BackGround MultiTasks severely slow the operation of the Computer and quite possibly one of these unnecessary BackGround MultiTasks could be adversely interfering with your Burning operations.

Regards,
bjkg

Thanks for your help.

With regards to the firmware and drivers. I’ve updated the firmware, and that caused Windows to find the drive again. I cannot find any up-to-date drivers for the device online, so am still using the default Windows ones from 2001.

As for altering the Startup details, thankyou for that advice as it had a noticable impact on startup speed. I immediately checked a DVD-R and the drive recognised it and autoplayed it, which it wasn’t doing previously. However when it came to burning I had the same problem and my machine was apparently using 46% of memory.

I’m not sure if this is relevant, but I’ve noticed there are ten svchost.exe’s running on my machine… I thought 5 or 6 were normal but that seems excessive. I ran an AVG scan and Malware scan but found no viruses etc.

Next on my list would be to try different discs and see if re-installing Nero fixes it. I’m concerned that with the clicking sound the drive it may have died.

Any more suggestions would be most appreciated!

@ sw00,

Hate to refer to other Web Forum Posting but suggest reviewing the below The Firmware Page Forum posting that should provide information on how to weed through all the background “Processes” and determine what should or should not be running.

http://forum.rpc1.org/viewtopic.php?f=2&t=45558&p=221976#p221976

Regards,
bjkg

Thanks,

I had a look through that information and it seems all svchost’s are genuine. I’ve disabled all Startup operations so at this point I don’t think they’re inteferring with burning. I just tried burning a small Excel file to a DVD-R rather than burning an ISO and Nero spent 10 minutes writing the Lead-Out and still only got to 71% (I had to close it because I zapped one of the svchost’s which caused immediate shut-down). So it seems burning on to DVD-R isn’t working under any circumstances and the drive makes repetitive clicking or re-adjusting noises.