DVD-ROM won't play Rosetta Stone

[qanda]This thread is about the Sony DVD-ROM Drive DDU1615 Black bezel. Click here to see full specs[/qanda]I recently purchased a DVD-ROM drive for my desktop so that I could use my Rosetta Stone DVD-ROM and a DVD-ROM that accompanies one of my textbooks. After installing the drive I tested both discs and only the textbook disc works.

The Rosetta Stone DVD-ROM will play and open the initial menu, but when I click to select the option to run the program it will flash on the screen briefly and then disappear. The disc previously worked on my laptop (now deceased) so I don’t believe there is any issues with that.

I think my drivers are up to date, but is there some way I can download an update or something else that might help?

Thank you.

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