I have a hp dv8000 my dvd drive is hl dt st dvdram gsa 4084n , it is suppose to be a dual layer drive but off late has stopped recognizing dual layer drives…the problem is not just in windows but also in linux…it performs all other functions such as burning/reading normal cds and dvds…could someone pleassse help me!!!
Which dual layer disks are you trying to use? We recommend Verbatim brand +R DL media, as it is easily the most reliable variety.
Two causes, unsupported media or failing burner. (or possibly old firmware in the burner, but not likely).