Hello all. I’ll start by saying I looked ahead and couldnt find any answer to my issue in other posts.
I have an HP g60 laptop running Windows 7 that is about 3 years old. Runs great. I have burned a few hundred movies over that time. I know, a lot. Always using Memorex DVD-R discs (almost always, others worked fine also). The other day i put a blank disc in and my drive wouldnt recognize it. I then put a burned movie on the same type of disc in, and again wouldnt recognize, “please insert disc”. I then inserted two different laser lense cleaners, which both worked fine. I tried a regular dvd, not burned, played fine. I again went back to the blank disc, again didnt recognize. Same with the burned movie (tried a few different ones) didnt recognize.
I checked the drivers, no issues, tried all the microsoft and HP support and fixes, again response is there is no problem with the drive. So I thought maybe it had just run its course for burning/reading discs. So i picked up an external usb plug in DVD multi layer player/burner. Works with all formats, DVD-R, DVD+R, etc. Plugged it in, downloaded the driver automatically, put in the blank disc, WOULDNT RECOGNIZE! Proceeded with all the same steps as above with the new drive and same exact results…wont recognize blank or burned DVD’s, but will play regular ones fine.
Does anyone have any idea what is going on here??? Any help would be greatly appreciated! Thanks in advance!