Dvd nxt copy ultimate/wont work

i purchased dvd nxt copy ultimate and it wont work it say runtime error. there support forum sucks and i tried gettin a refund. i need to know what im doin wrong?:confused::confused: anybody please help!!!

I was always told it’s the poor musician who blamed the instrument lol J/k can you be more specific with your issue?

without more details I would start with a clean install and submit a support ticket to DNC.

Please do a clean install. Plus try another title when you see this error as sometimes if the DVD is badly scratched then this can cause the pop up error.

You are entitled of a refund of your purchase if bought within 30 days.