My Matshita sr 8586 DVD/CD drive has worked fine for 3 years but now, I can't get it to read DVDs. I can still read CD and CDRW but not DVD.
I uninstalled the device and let WinXP pro reinstall it. No change. I reinstalled the DVD decoder software (cineplayer 1.51) but no change.
When a DVD is inserted, the drive lights and then goes out, as if the drive is scanning the disk but cannot recognize what it is.
No error message is generated, but if you click explorer, it asks you to insert a disk inthe drive. When I swithced IDE ports, the problem was the same and the cmputer keeps trying to scan the disk (drive light goes on then off) but the computer acts like no disk is present.
I've tried diff DVD disks -- no change
Pop in a CD and everything works fine.
Btw, DVD shows up in Win Media player, so the decoders are loaded.
I put the drive on a diff EIDE port and the problem was the same.
Any suggestions? I'd hate to buy a new drive just to find out a registry key needs to be corrected or something like that.