DVD nextcopy won't recognize burners in new Windows 7 system

vbimport

#1

I have used DVD NextCopy for years now with few issues. My HP system finally bit the dust, so I built myself a brand new system with Windows 7. Loaded DNC standard, but it will not recognize my DVD RWs. I have 2 in my system. One is a LG, the other is a Samsung. The only software loaded on this system is Windows 7, Office 2007, AVG, Guitar Pro and DVD NextCopy. I noticed that several other posts have this same issue. Tried those suggestions, but still won’t recognize my DVD. I sent in a support ticket Saturday, but they have not replied to that issue yet. This is a brand new system with nothing loaded except the 5 programs above. Any suggestions?

Thanks,

Steve


#2

Welcome to the forums Steve.

We have a separate subforum for DVD NextCopy and a very knowledgeable mod of that forum called Dr. Who. So I’m going to move your thread into that forum in hopes of getting you more informed answers.


#3

Honestly try Ultimate and see if that works. This has been reported to the engineers.