I have used DVD NextCopy for years now with few issues. My HP system finally bit the dust, so I built myself a brand new system with Windows 7. Loaded DNC standard, but it will not recognize my DVD RWs. I have 2 in my system. One is a LG, the other is a Samsung. The only software loaded on this system is Windows 7, Office 2007, AVG, Guitar Pro and DVD NextCopy. I noticed that several other posts have this same issue. Tried those suggestions, but still won't recognize my DVD. I sent in a support ticket Saturday, but they have not replied to that issue yet. This is a brand new system with nothing loaded except the 5 programs above. Any suggestions?